ANGELA TACUBAN
ENRIQUEZ
C U S T O M E R
S E R V I C E
R E P R E S E N T A T I V E
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PROFILE
-0394 M. Perez St. Poblacion,
Norzagaray, Bulacan.
I am an aspiring Virtual Assistant with great experience in customer
service and technical support especially in telecommunications, and a
trained Customer Service Representative for E-commerce. I am eager
to learn more and very flexible.
SKILLS
Problem-Solving
Computer Literacy
Strong Communication
Call handling
EXPERIENCE
TECHNICAL SUPPORT
REPRESENTATIVE
VXI Global Solutions
February 2020- January 2021
Customer service and technical support representative for
Comcast Xfinity phone, tv and internet.
EDUCATION
BACHELOR DEGREE IN
EDUCATION MAJOR IN
ENGLISH
Polytechnic University of the
Philippines
TECHNICAL SUPPORT
REPRESENTATIVE
Alorica Philippines Inc.
March 2021-May 2022
Technical support representative for Verizon Mobile Prepaid
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CUSTOMER SERVICE ESCALATIONS
REPRESENTATIVE
TOOLS
TaskUs Meycauayan, Bulacan
May 2022- March 2023
Customer service Supervisor for Chime mobile banking
application