Angela Lacerna

Graduate of Bachelor of Science in Business Administration major in Financial Management.

I worked in the financial, e-commerce, and debt settlement industries for five years, assisting them with accounting and administrative support, customer service, lead management, email handling, data entry, and cold calling.

Skills:

• Administrative Assistance
• Customer Services
• eBay Management
• Credit Report Analyst
• Basic Accounting
• Basic Lead Management
• Cold Calling
• Email Management
• Email Marketing
• Data Entry
• Online Research

Tools Familiarity:

• eBay
• Google Drive
• Dropbox
• Google Spreadsheets / Google Docs
• GCS (Global Client Solutions)
• Twilio Flex
• BR.Net System
• Salesforce
• Outlook
• Teams
• LinkedIn Sales Navigator

Core Competencies:

• Highly organized Administrative Assistance
• Time Management Ability
• Detail and results-oriented
• Multitasking Ability
• Trustworthiness and Ethics
• Versatile in Computer OS and Programs
• Excellent Customer Service Skills
• Strong Coordination with Management, Team, and Clients

Hiring me would be one of the best decisions you could make when looking for a freelancer.