Angela Ononuju

Hello HR Team,

I hope you are having a pleasant day.

My name is Angela Ononuju. A Customer Support Operations Specialist with 10 years’ experience in IT, Call- center start up, Customer Support Management, Operations, and Process Optimization with expertise in People management, Process improvement, Cost reduction model through prudent deployment of human and material resources in a workplace especially in a BPO setting.

I have a proven track record of delivering beyond expectations in the customer service industry, improving team performance and converting analyzed data into deliverable. As an accomplished professional in maximizing customer satisfaction through customer service initiatives and dynamic team leadership, I honed my abilities in process improvement and demonstrating excellent problem-solving and analytical skills and will be glad to contribute my talent and proficiency towards your team efforts.

Please review my enclosed resume for more in-depth illustration of my work history and accomplishment. I would appreciate the opportunity to interview at your earliest convenience.

Thank you for your time and consideration.

Sincerely,

Angela Ononuju.