I've worked with the BPO Industry for 6 years handling pure international accounts like Telco, sales, retail, health care, food delivery and Financial for our clients based In US and Canada. My role as a customer service representative enhanced my problem and communication skills that helps me assist our clients and customers to their utmost satisfaction. Additionally, I'm also excellent in handling different softwares and tools like CRM, Gsuite, Excel, Slack, SalesForce, Oracle and Microsoft tools.