Anil Paswan

3+ years of experience into customer support services, having experience in various communication channel - Live Chat Support, Email Support, Kana, Freshdesk, Help Desk/Ticket Support and Inbound Phone Support.

● Resolving queries of the customers through live chat, email and phone support.

● Interact with customers and follow the knowledge base to solve their queries.

● Ensuring quality assurance, security concerns throughout the interaction mode.

● Understanding and developing customers and business needs.

● Developed grateful interaction experiences.