Anjelo Christian A. Jarme
48 Edward St. Kingsville Subdivision
Bgy. Mayamot, Antipolo City 1870
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Work Experiences :
Company Name :Uber COE Manila
Position :Community Operations Specialist
Dates of Service :August 2018 – January 2019
Responsibilities : - Main responsibility is to funnel Driver Partner Applications for UBER Black / UBER EATS sent to us from GLH US/UK/CA
-Answer queries from Driver Partners via In-app Chat/ Email / calls when it comes to their trips, trip requests, trip rate, trip pick-up and drop off points.
- Resolve any escalated Driver Partner incidents sent from UBER BPO sites.
Company Name :Intelenet Global Solutions
Position :Customer Service Executive 2
Dates of Service :December 2017 – July 2018
Company Name :Coach Business Simplification
Position :Sales Coach
Dates of Service :January 2014 – December 2016
Company Name :Digital Media Exchange
Position :IT Helpdesk Team Leader
Dates of Service :September 2012 – December 2013
Company Name :HSBC Global Resourcing
Position :Customer Service Executive (Tier 2)
Dates of Service :September 2007 – July 2012
Company Name :Sitel
Position :Team Lead / Sales Coach
Dates of Service :January 2006 – July 2007
Company Name :Eloquenz Inc
Position :Training Officer / QA supervisor / ESL Sr. Trainer
Dates of Service :September 2003 – January 2006
Education :
Tertiary
AMA Computer CollegeBS Computer ScienceJune 1998 – April 2002
Cainta , Rizal
AMA Computer Learning Center Computer Systems Design and June 1998 – April 2000
Cainta , Rizal Programming
Secondary
DECS Pasig Senior YearJune 1997 – April 1998
Nazareth Christian SchoolSophomore and Junior Year June 1995 – April 1997
Don Bosco Technical Institute Freshman and Sophomore Year June 1993 – April 1995
Primary
Don Bosco Technical Institute Preparatory – 6th GradeJune 1987 – April 1993