Inwizards Software Technology Pvt. Ltd.
March 2018 – Till Date
Designation: Business Development Manager
Responsibilities: Social Media Marketing, Lead Generation, Client Acquisition, Market Research, Content Writing, Team Management etc.
▪ Generating leads through various online & offline sources.
▪ Conduct market research and analysis to promote company’s products.
▪ Coordinate with internal teams to develop and implement new marketing and sales strategies.
▪ Developing marketing videos, brochures, articles etc. to create brand awareness.
▪ Meetings & Discussions with prospective collaborators.
Avalon Solutions Pvt. Ltd.
July 2017 – March 2018
Designation: Asst. Business Development Manager
Responsibilities: Cold Calling, Client Acquisition, Customer Support, Product Presentation, Market Research etc.
▪ Conduct market research and analysis to promote company’s products.
▪ Coordinate with internal teams to develop and implement new marketing and sales strategies.
▪ Inform senior management on new product features to be developed to meet current and future business needs.
▪ Obtain contact information of potential customers through cold calling, internet research and emailing.
▪ Coordinate appointments, meetings and calls between customers and senior management for business expansions and new opportunities.
▪ Work closely with internal team to deliver business services with high level of customer satisfaction.
CRM Services Pvt. Ltd. (Teleperformance)
June 2016 – July 2017
Designation: Customer Service Representative
Responsibilities: Inbound call handling, Technical Assistance, Troubleshooting, Mentoring, Team performance evaluation, Roster preparation etc.
Indo Export Corporation
Indo Export Corporation is a recognized export house dealing in home furnishings & textiles.
October 2010 - May 2016
Designation: Sr. Merchandiser
Responsibilities: Order Procurement, Sourcing, Product Development, Sampling, Costing, Time & Action Calendar Planning, Coordination, Production, Quality Check (QC)
Key Role as Production Merchandiser:
▪ Communicating with buyers for new queries as well as updates
▪ Meeting vendors and explaining new development requirements
▪ Planning for new season sampling and production orders
▪ Collecting the samples, trims and different types of swatches from the vendors
▪ Follow up with vendors for samples
▪ Follow up with buyers for approvals and feedback
▪ Giving approval on samples
▪ Updating latest comments on particular styles or order to vendor representative
▪ Execution of running orders (production)
Reliance Spinning Mills Ltd.
Reliance Spinning Mills Ltd. is a joint venture of Nepal’s Golyan group and Maliram Shivkumar group. It is a high-tech spinning plant with machineries from world renowned textile machinery manufacturers like Laxmi Rieter, Savio and Schlafhorst saurer.
October 2009- September 2010
Designation: Assistant Manager (Marketing)
Role and Responsibilities
▪ Develop pricing and marketing strategies, balancing firm objectives and customer satisfaction.
▪ Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
▪ Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and ROI & P/L projections.
▪ Formulate and coordinate marketing activities and policies to promote products and services.
▪ Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities.
▪ Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.
May 2008-October 2009
Designation: Sales & Marketing Officer (May 2008-Oct 2009)
Role and Responsibilities
▪ Conduct market research to identify selling possibilities and evaluate customer needs
▪ Actively seek out new sales opportunities through cold calling, networking and social media
▪ Set up meetings with potential clients and listen to their wishes and concerns
▪ Prepare and deliver appropriate presentations on products/ services
▪ Preparing reports by collecting, analyzing, and summarizing information.
▪ Participate on behalf of the company in exhibitions or conferences
▪ Collaborate with team to achieve better results