Anna Veronica Urrutia Briskey
Address: 26 8th Street West Tapinac Olongapo City
Email:-Contact numbers:-
Objective: To work in an organization of innovative and progressive ideas, that is action oriented and driven by a desire to be the best. To be part of a dedicated team in a professional and organization and accept challenging positions which encourages growth and excellence and performance is rewarded with higher responsibilities. To prove myself as a diligent and enthusiastic professional. To enhance my working skills and get a favorable exposure in a reputable organization.
EDUCATIONAL BACKGROUND
Tertiary: PHILIPPINE CHRISTIAN UNIVERSITY
Bachelor of Science in Business Administration major in Management (BSBA)
Secondary: Araullo High School-
Elementary: Olongapo Wesley School-
EMPLOYMENT BACKGROUND
SUNLIFE FINANCIAL
Private Secretary
Dec. 10,2014 - Feb.24, 2016
JOB DESCRIPTION
Computing the sales of our unit, execute proposals, handled office schedules, coordinate meetings and Managing the daily/weekly/monthly agenda and arrange new meetings and appointments, organize files, answer phones and perform a huge array of other essential tasks.
HUMANATIC
Call Center Quality Assurance Analyst
July 21, 2012 – Oct. 12,2014
JOB DESCRIPTION
To ensure representatives are following the organization’s protocols. Studies including voice quality and product knowledge, as well as whether representatives stick to their training scripts. check to see if a customer is satisfied with the results of the interaction, and end calls in a friendly and professional way.
Responsible for identifying areas of service improvements and developing programs that improve the overall quality of the customer’s experience when interacting with the Call Center
MANILA AERO CLUB FYING ACADEMY
Executive Assistant
Jan.06, 2009 – May 06, 2010
JOB DESCRIPTION
Managing a day-to-day operations of the office. Organizing and maintaining files and records. Planning and scheduling meetings and appointments. type documents, reports and correspondence. assist with event planning and implementation. perform work related errands as requested such as going to the post office and bank.
JOLLIBEE FOODS CORPORATION SM NORTH EDSA
Cashier
April 19, 2003 – Oct..19,2003
JOB DESCRIPTION
Greet customers and communicate with them with a view to determine their orders. Take customers’ orders and punch them into the restaurant order database. Provide customers with information on daily specials and discount deals. Inform them of their bill and ask if they will pay in cash or through credit card. Take payments, process credit card payments and ensure that customers’ sign counter slips. Make sure that the credit cards are returned once they have successfully swiped. Restock workstation with supplies and ensure that any item not in stock is communicated to the manager. Tally cash at the end of each shift and handle discrepancies according to company policies. Ensure that sufficient change has been procured from the bank prior to shift. Create and maintain cash reports at the end of each day.
OTHER KNOWLEDGE AND SKILLS
-Communications Skills (listening, verbal, written).
-Analytical & Research Skills
-Computer & Technical Literacy
-Flexibility/Adaptability/Managing Multiple Priorities
-Interpersonal Abilities
PERSONAL INFORMATION
DATE OF BIRTHSEPTEMBER 17, 1985
PLACE OF BIRTHMETRO MANILA
AGE31 YEARS OLD
STATUSSINGLE
HEIGHT5’2’’
NATIONALITYFILIPINO
RELIGIONCHRISTIAN
REFERENCE
MR. RONALD O. NAVARETTE
LAND TRANSPORTATION OFFICE (LTO)
ASSISTANT CHIEF
Contact no. -
CRISPY ANNE LIM
AYALA LAND HOLDINGS HARBOR POINT SBMA
FINANCE MANAGER
Contact no. -
