Annaliza Manzano

ANNALIZA R. MANZANO Email ID : Nickname : Birthday : Nationality : Sex : Status : -Anne 23rd July ‘80 Filipino Female Married CAREER OBJECTIVE Seeking further challenges in a globally competitive industry that will provide opportunity and avenues for integration, at the same time being exposed to an environment where my skills and capabilities be utilized and strengthened for possible career advancement. SUMMARY OF ATTRIBUTES Highly self-motivated and goal-oriented professional experienced working in fastpaced environment demanding a strong organizational and analytical skills, computer proficiency and ability to follow through with from inception to completion. Trustworthy, Ethical and Discreet, Committed to superior customer service. Confident and poised in interactions with individuals at all levels; able to multi-task effectively. SKILLS    COMPUTERS (Surfing internet, application of Microsoft Outlook). Knowledgeable in Web Designing and Search Engine Optimization. Familiar in Social Media Management, Social Media Marketing, Email Management and Email Marketing. SPECIAL TRAINING ATTENDED       Search Engine Optimization – UDEMY Online Course (September 2017) Facebook Ads - Colzzky Shop Online Course (September 2017) Basic Front End Design – Colzzky Shop Online Course (August 2017) Basic Bootstrap Course – Colzzky Shop Online Course (August 2017) Wordpress Web Designing – Colzzky Shop Online Course (July 2017) Call Center Trainee - XYNET Communications Solutions (TESDA business partner) October 2009 (13-day training)  ISO Internal Audit Workshop – TUV Rheinland Group (July 2005) PROFESSIONAL BACKGROUND Manzann Online Store Online Reseller 2017 January – Present    Develop and manage the Online Shop whilst also being innovative with regards to marketing campaigns. Manage payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority. Respond to telephone and internet queries and ensure effective communication is taken and maintain customer service levels. K & R Diamond Outsourcing Corp. Bank Coordinator (Handling GCC Country Bank) 2015 July – 2016 August    Organizing customer files. Assist customer on recovering their overdue loan accounts. Provide repayment plans with clients and help them find solutions to make paying their overdue bills easier. Multi-mach International Marketing Consultant 2012 April. – 2015 May          Study company profile and operations to understand its marketing needs. Conduct marketing research to identify industry trends and commercial opportunities. Develop and implement a marketing strategy according to objectives and budget. Prepare detailed proposals and marketing plans. Advice on branding, positioning, communications and other marketing issues. Give direction to marketing efforts with the most effective methods and tools. Liaise with marketing department and external vendors. Monitor marketing projects and analyze results. Write reports with suggestions for improvements and new ideas. Eagle Star Industrial Supply Inc. Sales Area Manager 2011 Sept. – 2012 March    Responsible in sales operations, meeting targets and managing sales team. Develop efficient and creative sales and marketing strategies for the assigned territory and target setting for the sales team. Stablish training program and advice sales representative on ways to improve their sales performance. Bilkish Loans and Credit Outsource Services Junior Bank Cordinator 2009 Nov – 2011 Sept.    Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments through phone calls and emails. Acts as the liaison between creditors and customers and manages overdue accounts. Track down people who owe money from overdue bills and negotiate payment. Eagle Star Industrial Supply Inc. Sales Account Executive 2007 Nov. – 2009 March      Responsible in approaching potential customer with the aim of winning business engagement with them. Recommending solutions. Set an appointment with prospect clients through phone calls or emails. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Organize sales visit to demonstrate and to present products. Strive to maintain good relationship with existing clients, gaining repeat business wherever possible. Kenko Tokina Slik Corp. Team Leader 2000 May – 2007 June  Providing the team with a vision of the project objectives and motivating the team members.   Administering performance management by diagnosing improvement opportunities, providing effective feedback, coaching, training, professional development, and corrective action plans. Performing quality checks, develop and review performance reports, identify areas of improvement, and implement measures to improve performance levels and meet objectives. SCHOLASTIC BACKGROUND 1996 – 1998 Cagayan de Oro College Cagayan de Oro City Associate in Computer Science 1993 – 1995 Manlabang National High School Manlabang, Caibiran Biliran 1987 – 1983 Maurang Community School Maurang Caibiran Biliran  Character References will be available upon request