Annalyn A. Dumawal
1647 Int. 11 Pedro Gil St. Paco, Manila
- / -
Email:-/-
HR Recruitment Specialist
Career Objective
To obtain a human resource recruiter post that is rewarding and challenging that will utilize my skills, experience and knowledge which will allow me to use my abilities and professionalism to participate in the development of creative strategies and ongoing cost effective sourcing for hiring excellent candidates.
Core Skills
Goal oriented – Committed to success
Excellent communicator
Strategic thinking
Consensus Builder; Team Player
Results driven
Professional Experience
Recruitment Specialist (Team Lead OIC)
Acadsoc Limited
February 2018 – present
End to end high volume recruitment of Home based ESL Teachers.
Screened, interviewed and hired qualified candidates.
Managed profiles of successful candidates. Create credentials, then endorse to respective trainer and Supervisor/Tutor Manager.
Create marketing strategies on Social Media to gain leads, and then invite them to have a scheduled interview through SMS or call.
Submit daily, weekly and monthly report of the team directly to the Philippine co-head Manager.
Conduct training and orientation to newly-hired Recruitment Specialist within the team.
Updating individual and team sheets on a daily basis.
Recruitment Specialist / Team Leader
Top-Pro Marketing Services
July 2017 – February 2018
Third party vendor recruitment for customer service, chat support, technical support, sales agents etc.
Directly reporting to the Human Resource Manager of clients
Screening, interview and endorsement of candidates
Create Marketing post for social media, and then invite candidates to go to event/caravan location.
Submit daily reports and attendance.
Recruitment Specialist
EGS Philippines
December 2015 – December 2016
End to end high volume recruitment for customer service, chat support, technical support, sales agents etc.
Screened, interviewed and hired qualified candidates.
Cultivated strong partnership with hiring group and operations team to create and refine interview strategies and techniques based on competencies needed for the account.
Managed profiles of successful candidates to compile and have it forwarded to the training team and admin for their safekeeping.
Ensured all the newly employed has received a text blast of their training time, start date, location and trainer.
Compiled all the documents of the employees who failed to attend the training, failed final interview and not available to start yet to active files to re-profile them to other accounts that fits them.
Tier 2 Technical Support Representative
Startek Philippines
December 2013- May 2015
Troubleshoot internet connection issues
Slow, intermittent to no connection issues
Wireless connection issues
Email account concerns
Modem failure and replacement
Security software download
Firewall installation
Account upgrade
Customer Service Representative/Travel Specialist/Technical Support Representative
Teleperformance Philippines
November 2011- June 2012
Flight reservation
Schedule change
Manual booking
Online reservation
Connection issues
Website navigation
Promotional bookings
Travel Specialist
Sykes Asia Philippines
August2008- August 2009
Flight reservation
Schedule change
Sell travel packages
Flight
Hotel reservation
Car bookings
Customer Service Representative/Sales Representative
Teletech Customer Management Philippines
May 2007- July 2008
Customer inquiries
Process credit card application
Sell
Insurance protection
Transfer of account
Education
Bachelor in Masscommunication Major in Journalism
Polytechnic University of the Philippines2004
Secondary2000
Manuel A Roxas High School
Primary
Fernando Maria Guerrero Elementary School1996
