Anne Marie G Abrena

Anne Abrena Lower BGH Compound  Baguio City, Philippines  Phone: -  -  Skype: annemdgo Skills Clerical Stress Management Data Entry Biometrics Document Analysis Troubleshooting Computers Cashiering Goal-oriented Research-oriented Speed Typing Recent Achievements Participated in the MME (Marketing Management and Entrepreneurship Department) (Exhibit entitled, Ignite to Unite: Unveiling New Ideas Towards Excellence), 2009 College Yearbook Publication (worked as Circulations Editor),- Group Paper presented in Northern Luzon and Palawan (Consumer Behavior), 2008 Professional Experience the migration translators, sYDNEY NSW, 2000 – Translation agency Project Manager, 2/2018 – 6/2018 Email handling; Preparing quotes for clients; handling customer complaints, Proofreading and delivering translations to clients. Selected Accomplishments: Assigned to a big client to handle his concerns. Appointed to be trained in other functions (posting, sending purchase order, quality control) DEPARTMENT OF FOREIGN AFFAIRS, BAGUIO CITY, PHILIPPINES– Government agency for passporting services and assisting overseas Filipino workers Clerk III, 2/2013 to 1/2018 Processing Philippine passport applications, interviewing applicants, evaluating documents – checking the consistency and authenticity of the information, encoding information of daily applicants for office records and capturing biometrics of applicants. Selected Accomplishments: Created a standard of encoding passport application records of at most 350 applicants per day with no backlogs. Never once received a negative feedback from applicants. Captured at least 10 fake documents and ID in six months. Anne Abrena Page 2  Phone: - DEPARTMENT OF SOCIAL WELFARE AND development, Baguio City – Government agency providing the necessities of poor families Project Development Officer I, 11/2012 to 2/2013 Collecting lists of qualified beneficiaries, for enrollment to a bank account in which they would receive their monthly cash benefits. HOME DEVELOPMENT MUTUAL FUND, Baguio City – Government agency – housing and home development loans, multi-purpose loans, death and retirement claims Member Services Officer, 6/2011 to 11/2012 Assisting clients, processing loan, death and retirement claims application. Technology Software: Adobe Photoshop, MS Office (Word, Access, Excel, PowerPoint) Education SAINT LOUIS University, Baguio City Bachelor of Science in Business Administration, 4/2010 Major: Marketing Management Certificates on Request  Available for Interview