I am an experienced customer-oriented, enthusiastic, reliable, and hardworking individual who has over four years of experience giving professional, efficient, and high-quality service to various call center companies. I am skilled in communicating with clients over the phone and by email. I have experience with Live Chat Support and Zendesk, and I am eager to learn any new tools that get the job done well.
I am well versed in the English language and a workhorse in customer satisfaction, leadership, and discipline. I am also self-reliant, very keen on details, a great team player, and can easily find ways to motivate myself and my co-workers. My services offer:
Customer retention
Tech support (advice, consult, troubleshoot, etc.)
Account and billing management
Soft sales (upselling, recommend services)
Website builder
Dropshipper
Data-Entry
Social Media Moderation