Antonio Divinagracia

Skills and Expertise/Services Offered:

• CS Team Lead - Team/Project Management

• Assisting ecom store owners to manage their shops in Shopify, Amazon, and eBay

• Expert in handling phone calls, emails, live chat, and social media messages

• Admin tasks (updating orders, order fulfillment, research, creating reports, data entry, etc.)

I have more than 10 years of Customer Support experience. I am highly skilled in handling phone calls, live chat, emails, and admin tasks. I can help you manage your CS team and help ecom store owners in managing their stores in Shopify, and Amazon.

I have strong communication skills, am trustworthy, and a dependable virtual assistant to employers that require both speed and accuracy and can work under minimal supervision.

I have excellent organizational and analytical skills, I am passionate about what I do and I deliver jobs promptly. I deliver excellent results for every project I work on. I enjoy exploring new things and working on projects that allow me to enhance my skills.

Being a Freelancer and working in the Business Process Outsourcing industry since 2007 had me acquire skills that I am now very much happy to share with everyone who needs the services I can offer.