April Lyn De Hitta

April Lyn De Hitta I'm eager to learn and a fast learner. Blk. 36 Lot 7 Carissa Homes East II Dalig Teresa, Rizal Email-Skype: alyndehits EXPERIENCE SKILLS Camella Homes, Philippines​ — R ​ eal Estate Agent 2012 - 2013 ● • Customer Service • Email Management • MS Office Sells house and lots Startek, P ​ hilippines — ​Customer Service Representative September 2016 - March 2017 (6 months) • Social Media Platforms • Research Skills ● Online Retail Store in United States • Internet Research ● Voice Account • English writing and ● Processing orders, shipment and returns. speaking • Writing Blogs Teletech, P ​ hilippines — C ​ ustomer Service Representative April 2017 - October 2018 (1 year & 10 months) ● 80% Email, 20% Calls ● Telecommunications Company in New Zealand ● Customer Service ● Processing orders, shipment and returns. (Mobile, Landline & Broadband) ● Answering billing queries & insurance claims ● Tools: MS Excel, MS Word, MS Outlook, CRM, ICMS, IWS, SINGLE VIEW, On Demand and Google EDUCATION World Citi Colleges, P ​ hilippines — ​BA in Communication College Undergraduate ● Overview: In my course, I was taught the following: - Advertising & Marketing - Broadcasting (TV & Radio) - Photo & Video Editing - How to plan an Event & Projects - Write blogs and articles - Writing & Speaking • Administrative • Basic Adobe Photoshop ​• Basic Adobe Illustrator • CANVA • Advertising & Marketing