April Rose

I'm an expert of customer service phone, live chat and email. I been working for 3 years one of the biggest BPO industry Convergys. Ph, handled Citi Bank retail account, Walmart.com and Sprint e chart, related to billing issues, process payments and also have an experience work from home VA's for a year, live chats and email, track orders, process refund or replacement. Resolved customers issue with their orders and ending our conversation customer feel 100% of full satisfaction with the resolution provided.