Archana Vijayan

I am a huge people person and have honed my skills working in e-commerce companies. The companies basically dealt with a new and evolving field of Open source hardware. Every day is rewarding as well as challenging working in a team with a constant demand to adapt and evolve on a daily basis.Even though i am from a non-technical background,I could understand the nuances and gathered information to aid the customer to better comprehend the product. 

Over the course of my professional tenure, i did realise that my passion lies with sales. Sales invariably is the service we provide to the customers and eventually we increase profits, build the brand image and expand our customer base.I do believe that when you understand how a business works you can effectively communicate the same to the customers.

Areas of experience:

• Operations
• Inventory management
• Customer service
• Support
• Social media marketing
• Content writing
• Generating product content
• Product campaigns
• Store operations
• Client management
• Product requirements

Soft skills include:

• Quick learner and accountable
• Responsible and hardworking and prompt
• Patient and understanding
• Negotiator and go getter
• Effective communications both written and oral
• Languages (English, Hindi, Tamil, Malayalam and basics in french)