ARGEM C ANTING
Ubas 1 St Ubas Compound Blk 5 Phase 1 SIR Bucana
Davao City Mobile: -
Email-Objective: To share and contribute my knowledge and skills for the development of the company.
PERSONAL DATA:
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Sex :
Date of Birth :
Marital Status:
Height:
Weight:
Male
Feb 02, 1990
Single
5’4
79 kls.
SKILLS:
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Excellent written and verbal communication skills, with an eye for details.
Extremely productive in a high volume, and a high stress environment.
3 years of customer service, sales and marketing experience.
Tested and proven time management ability.
Easily adapts to employment organizational changes.
Familiarization and Knowledgeable with Gorgias, Shopify, Zendesk, etc
EXPERIENCE:
Company:
Position:
Address:
Davao City
Convergys Philippines
Customer Service Specialist (January 2016 –
2018) Escalation Lead for 2yrs/ Team
Leader for a year
Abreeza Corporate Center J.P Laurel Ave.,
Date:
Feb 2016 – May 2021
Company:
Position:
Sycore
Outbound Sales Rep
Date:
-
Company:
Open Access
Position:
Email and Chat Customer Support
Address:
1F Filandia IT Center Quirino Ave. Cor Jacinto Ext
Davao City, Philippines 8000
Date:
August 2021 to March 2022
Company:
TalentPop
Position:
Virtual Assistant (E-Commerce)
Date:
September 2021- Present
EDUCATION:
Tertiary:
St Marys's College of
Baganga Course:
PCO (2yr
Vocational)
Secondary: Baganga National High
School Date: 2002 – 2006
CERTIFICATES AND AWARDS:
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Top 1 ESCALATION LEAD (7x)
Top 1 CSS Agent Performance Award (1st Quarter 2018)
Top 1 Voice Agent Performance Award (4th Quarter 2017)
Certificate of Excellence Top 2 (1st Half of 2017)
Certificate of Excellence (Top Agent for December 2016)
Customer Service Excellence Award (1st Half of 2016)
Agent Achievement Award (Top Agent of the Month of May 2016)
REFERENCE:
Name:
Trixia Marie
Baco Occupation:
CO TL
Company:
Convergys/Concentrix Contact#:
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Name:
Jovert
Ubalde Occupation: Co TL
Company:
CVG
Contact#:-
I hereby declare that all information given in my resume is to the best of my knowledge and
belief, true and correct.