Ariatna Sosa

As a result of studies in the touristic field and work experience in , I am comfortable working in high-stress demanding environments, have cultivated strong communication skills, high level of empathy, exceptional writing proficiency, team leadership, and the work ethic to deliver expected results.

Some of my jobs:

Business manager

·  Ensure the running of the sales and service area.

·  Responsible for solving customer’s complaint.

·  Drive the work of my team in order to operate efficiently.

Sales and Service Agent

·  Manage reservations in the administrative system: Update information about payment details and expected services.

·  Responsible for solving customer’s complaints, and providing information regarding products.

·  Operate POS cash register, handling transactions daily, and count money in cash drawers to ensure the amount is correct.

·  Assisting in the training of 4 new cashiers, monitoring cash limits and ensuring quality customer service at all times.