ARLENE
SEBASTIAN
CUSTOMER SERVICE ASSOCIATE
PERSONAL PROFILE
I am a self-motivated starter and a detailoriented problem solver that will go
above and beyond to ensure everyone is
taken cared of. I have expertise and
experience in a variety of areas, such as
Customer Service and Travel Specialist.
CONTACT INFORMATION
Cell:--Green Estate Subdivision Imus, Cavite
Philippines 4103
EMPLOYMENT HISTORY
Airline Ticketing Specialist
Interglobe Technologies Philippines (2017 - 2019)
Expedia Sales ( 2012 - 2016 )
- Handle travel reservation for flights, hotel and cars
- Process travel modifications and upgrades
- Answer inquiries on ticket fares, schedule changes, hotel
bookings and vacation packages.
Customer Service Associate
VTech Canada (2007 - 2012)
- Provides customer and technical support on their phones and elearning products.
- Answer product inquiries via Live Chat, email and phone support
- Assist customer with their product refunds
PREVIOUS EDUCATION
City of Malabon University
Bachelor of Science in Information and Technology,
March 2006
- Member Youth Council
- Member and Volunteer, Student Tutoring Center
- Member,Womens Volleyball Team
Malabon National High School
Graduated Class of 2002
- Member, Environmental Club
- Member, Volleyball Women's Club
- Member, Track and Field Runners
