Hi! My name is Arra and I have 8 years’ experience with Customer Service. I support customers via phone, chat and email. 1 year was spent being a Lead Generation. I am knowledgeable in CRM, SalesForce, MS Office, GSuite and BrighTree. Another year has been spent as a Resupply Specialist following up with patients for their supplies due, upcoming doctor’s appointment, billing and insurance verification. On the side, I do data entry projects and content writing.