Arun Kc

ARUN K C #5, 4th Cross, Gupta Layout, Halasuru, Bangalore - 560008. Contact: -, Email:- Profile – Manager Operations An Operational & Creative professional with 9 years of knowledge & experience. Knowledge in Catalog Ecommerce’s Operations, Fashion & Lifestyle, Client/Vendor management, Planning & Costings. Strong understanding of eCommerce Business Targets & Goals. Primary Knowledge Handling & Driving the day to day Catalog Ops & Deliverables. SLAs & KPIs are met with in house & Client/Vendors deliverables. Hands on experience in portfolio like Omni channel & Market Place. Knowledge in Process like Content, Quality check, Approval & Go Live. Communicate with cross functional Leaders to achieve Business Goals & Targets. Handling Multiple Clients/Vendors which includes Onboarding, Billings, Validation, Invoices & Costs. Constantly working towards Weekly, Monthly & Yearly forecasting metrics. Strong Knowledge in B2C & B2B. Prioritize a project upon businesses request, from the day to day activities. Plan, Develop & Deliver a project with in the given TAT. Working with cross functional Tech, Inventory, Distribution centers & Supply chain teams. Responsible for upcoming Projects & understanding the requirements as per the BU. Coordination for WBR & MBR with managers. Understanding/Modifying the sequence & setting up the new SOP’s based on season & Requirements. Setting new/revise the guidelines as per the industry standards & current market trends to improve the sales. Vast knowledge with EAN & SKU/Variants & Article creation. Strong Knowledge in Microsoft Excel, Word & Google Spread sheets. Knowledge in Quality Control with each stage of the process. Working along with leader to improvise overall business target. Proactively guided towards Customer escalation. Finding & arrest/simplify the root cause. Data analyst & MIS & Process improvement. Strong knowledge in handling Catalogue team. Skilled enough to manage multiple teams. Notable Achievements. Contributed in setting up Catalogue Studio & Process work flow for Flipkart & AJIO from the scratch. Setting up Guidelines, SOP’s & Tech Config for websites as per the business requirements. Implemented automation process with selective team mates & cut down go live days. Major Contribution to Setting up a process & Given training to the leads for Market Place & Omni channel integration/onboarding. Major contribution towards launch of various Brands and Products to the portal. Frequently revising & improving the overall catalogue visual appearance. Successfully onboarded more vendors to the organization which helps to run the production smoothly during the pandemic. Reduced internal/external escalations by setup a process with timely manner & arrested Image upload failure to 0%. Increased the productivity by simplified the process in each segment without compromising the quality & duration. Related Proficiency Ops tool (automation), Photo Studio, Editing, Inventory, Sales, Business reviews, MS Office (Excel, Word & Power point), Adobe CC, FTP, Catalogue Management Tool, SAP, K2, Google Doc & Sheet, MS Share Point, Researching new methods & concepts. Career Graph Ajio - Bangalore. ManagerDec’15 – Present Target India Pvt Ltd - Bangalore. Sr Quality ControlMay’15 – Nov-15 Flipkart Internet Pvt Ltd – Bangalore.Quality ControlJuly’12-Sept’14 S-TV Entertainment - Dubai. 3D CompositorJun’11-Mar’12 Buenos Management - Bangalore.Visual designerNov’09-May’11 Digital Film Tree - Bangalore. Compositing ArtistDec’08-Nov’09 Educational Graph Bachelor’s degree in BCA 2005 MKU- Salem – Tamil Nadu. Certificate course in Ani Maya 2008 Animaster - Bangalore, Karnataka. Certificate course in Multimedia Packages 2004 Canada-India Institutional - Tamil Nadu. Certificate course in Hardware Maintenance & Servicing 2003 Canada-India Institutional - Tamil Nadu. Languages known: English, Kannada, Hindi and Tamil. Passport Details: R- – Valid through - 2028 Marital Status: Married. Regards, Arun K C