Ashwin J Shetty

 Masters, Business AdministrationGraduated, Sep 2008 Sikkim Manipal University Second Grade AICTE & UGC BoardDivision 1 Udupi, karnataka Bachelor, CommerceGraduated, July 2008 Poorna Prajna College First Class Mangalore University BoardDivision 1 Mangalore, Karnataka 10+2Graduated, May 2000 SMEMHSFirst Class CBSE BoardDivision 1 New Delhi, Delhi During Restaurant General Manager at Yum Brands: First in the Patch to get a Gold Score In TMTS (Training Parameters Audit).. The Only Restaurant in Karnataka & Kerala Market to get all checks perfect 100 in the mystery audit for the year 2013 Based On Champs Parameters.. The only Restaurant to get Above Target Score In Financial Excellence Review During Q1 in entire PAN INDIA & Q3 for K&K Market FY 2013.. One Of The Top scorer In APC contests, Bucket Bash Contest & Grooming Contest Held For Stores across K&K Market.. The No1 in entire K&K market in friendship day Contest with 48% growth over last year.. Successful in Attaining 100% retention & lowest TMTO for my restaurant & in My Patch.. Recognized as Best RGM For The patch in Q3 in 2013. During Department Manager at Future Group: Chosen as a store champ for Dad & updating of offers. Won best Department & also won first place in the kitchen festival in entire south. Chosen as Store Guru for providing training to the store during new products and training rollouts. Employee Management Cash Management People Management Profit & Loss management Inventory Management April 2012 – December 2015 Restaurant General Manager Yum Restaurants India Pvt Ltd Udupi, Karnataka Worked as Restaurant General Manager. Handled entire stores P& L & have Delivered Positive UC in 2013(4.8% with 77% I2P) & Positive UC in 2014 YTD(11% with 98% I2P),Positive UC in 2015(8.6% with 98% I2P) Handled 4160 Sq Ft with 42 Team members & having one of the most tenured Team Members in The entire Patch, Leading to lowest TMTO.. 100% co-ordination with the vendors for consistent supply & on time deliveries ensuring Zero product outages... Team building and staff welfare & tracking of the performance through regular One On One & through On time recognition Of The Team.. 100% resolution to customer complaints & 100% retention of existing customers & building Brand Loyalty.. 100% execution of all marketing elements & attaining maximum results from the same through addition to the sales.. Succeeded in establishing the Brand In The New City through on time Brand Promotions Through Local Store Marketing Activities. September 2011 – March 2012 Department Manager Bharti Retail Mangalore, karnataka Worked as a Department Manager For Food handling around 6800 Sq ft With F&V, Meat, Bakery, Grocery Section with 30 TM . Contributing 42% of total store sales doing sales of 7 lakhs/day first month & 5 lakhs/day in second month.. Placing orders of the dept & tracking the order placement for 100% availability of merchandise for promotions & sales.. Building up good relation between the customer and the company, Prioritizing Customer concerns first & retaining customers to build brand loyalty.. Team building and staff welfare through on tracking of performance. March 2006 – September 2011 Department manager Future Group Udupi, Karnataka Worked as a Dept Manager for GM Home & GM Fashion. Maintaining day to day sales records of the of GM Home & GM Fashion.. Providing on the job training to the sales staffs & building their Knowledge on the products To provide best of service to the Customers.. Building up good relation between the customer and the company & improving customer retention & brand loyalty.. Placing orders of the dept & tracking the order placement for 100% availability of merchandise for promotions & sales.. Coordinating with the store warehouse ensuring timely placement of orders. Attempt to make the customer 100 % satisfied as customer comes first & Believe in the principle that customers are always right. Looking after all the staff and the work & tracking the performance on regularly basis Planning for weekly review with the Store Manager to increase the sales. Providing the sales staff with day to day targets & ensure that sales is met with having Right merchandise, Right People at Right Place & Right Time. Conflict resolution and customer relationship building & providing best Customer Service. Team building and staff welfare & planning Activities to build Team Morale & motivation. Have Handled Customer Service Desk & training CSR to handle Customer Complaints. MS Word MS Excel Power Point Hindi English Kannada Reading Books Playing Cricket Listening To Music Travelling Father’s Name:Late Dr.K Jayaraj ShettyMarital Status:Single Birthday:March 23, 1985 Nationality:Indian Gender:Male Declaration I, Ashwin J Shetty, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief. ____________________________ Ashwin J Shetty Place: Date: