Aubrey Tria

Tria, Aubrey Casem 344 A Legarda Road Baguio City Mobile no.: - Landline no: - Email:-Skype ID: abeer-0708 Objective: To be able to efficiently participate in a team of individuals promoting high standards of productivity thus, being a great help to the company and the establishment. Skills: Excellent in handling students Creative and has a contagious enthusiasm in teaching Proficient in both written and oral communication in English and Filipino With customer handling relation expertise and people management skills Proficient in Microsoft Office Applications Literate in computer and information technology (IT) with excellent typing skills Capable of performing multiple-tasks. Has strong analytical and logical skills in solving problems and suggesting win-win solutions Competent in data analysis Team player but can also work alone well Employment History 51Talk Philippines Position Title: e-Educator Work Duration: July 9 2014 – Present Work Description: 51Talk, the premier online English school in China and the Philippines, specializes in providing quality English online training by facilitating collaborative cultural exchanges between its teachers and students. VXI Global Solutions (Quezon City, Philippines) Position Title: Technical Support Duration: July 2012 – January 2013 Work Description: Troubleshoots Landline, DSL, TV, Wireless, and bundled services handles billing and sales calls upsell and offer customers with the newest upgrades and discounts handles supervisor calls Convergys (Manila, Philippines) Position Title: Technical Support Duration: August 2011 – December 2012 Work Description: Handles the biggest telecommunication company in the US (AT&T) Troubleshoots Wireless, High speed Internet, DSL and bundled services over the phone Sell/Offer customers with the newest upgrades and products Texas instruments Philippines Position Title: Product Engineer Apprentice Duration: October 2009 – March 2010 Work Description: Caters to analog technologies, digital signal processing (DSP) and microcontroller (MCU) semiconductors, To be able to determine the defects or troubleshoot some devices and IC’s Provides Quality and Reliability to Texas Instruments Customers Teletech Roxas Position Title: Customer Service Representative Position level: CSR 2 Duration: June 2008- Aug 2009 Work Description: Provides quality assistance to health care clients of California. Process medical claims and financial concerns for providers. Offering expert financial health care products and services. Educational Attainment: Bachelor of Science in Electronics and Communications Engineering Graduate (October 2007) Saint Louis University Baguio City, Philippines Personal Information: Sex: Female Date of Birth: January 22 1984 Place of Birth: San Marcelino, Zambales Civil Status:Married Nationality: Filipino Character References: Jelaine Jacinto e-Educator Tel #: - Christian Elomina Company: Afni Philippines Position: Team Leader Tel #: - Brian Louie Paulino Company: Dell Position: Technical Support Representative Tel #: -