Avie Marie Cabasa

Are you looking for an efficient and productive professional to deliver high-quality and professional results consistently and cost-efficiently? You've come to the right profile because I can do all that on time and within the budget. 👩‍🦰💯😉

✅ I am an efficient, flexible, self-starter Virtual Assistant and Content Writer. I am passionate about undertaking new projects, and I love to advance my skills and even going the extra mile to ensure the profitability and success rate of your projects, with accuracy and efficiency.

✅ I have written articles, blogs, social media content and many more, for I am a committed and hard-working Content writer delivering creative, engaging, high-quality, and unique content promptly. I have strong communication, research, SEO knowledge, social media content, and typing abilities. With my writing skills, we can convert and generate leads to a boost in the sales and growth of your business.

✅ I have excellent communication skills and an expert in providing Technical and Customer Service support. I have more than 10 years of BPO experience and was promoted to Leadership and Supervisory roles, and have managed a team of more than 15 members. I can certainly perform team management, task coordination, process documentation, and management jobs and more.

✅ I am able to work reliably with minimal supervision. I have stable and reliable internet and power, and I am always on time so you can rely on me to get your work done on time, every single time.

✅ I have a broad range of expertise and experiences including WordPress which makes me the perfect talent for tasks that require administrative, content writing, technical and customer service skills.

✅ I can streamline your projects and tasks so you can use your valuable time for other things that require your full attention. I pride myself on being extremely professional and I thrive in a fast-paced atmosphere, and I am always thrilled to work with diverse clients.

💥💥 VIRTUAL/ADMINISTRATIVE SKILLS 💥💥

◾ Team Management

◾ Process Documentation and Management

◾ Task Coordination

◾ Data Mining / Scraping

◾ Web Research

◾ Lead Generation

◾ Social Media Management

◾ Email Correspondence

◾ Sales and Marketing

◾ Data Entry

◾ WordPress

💥💥 CONTENT WRITING SKILLS 💥💥

◾ Articles and Blog Writing

◾ Editing and Proofreading

◾ Social Media Content

◾ Research Proficiency

◾ Solid SEO Knowledge

◾ Amazing Personality

◾ Strong Social Media Awareness

💥💥 TECH AND CUSTOMER SERVICE SUPPORT SKILLS 💥💥

◾ Customer Service & Support via Email, or Chat

◾ Customer Retention

◾ VOIP Troubleshooting

◾ High-Speed Internet Access

◾ Email Set up and Troubleshooting

◾ DSL Connectivity

◾ Dial-up Connectivity

💥💥 LEADERSHIP AND MANAGEMENT SKILLS 💥💥

◾ Team Management

◾ KPI Management

◾ Process Documentation and Management

◾ Training and Coaching

◾ Task Coordination

◾ Customer Retention

◾ Administrative Tasks

◾ Client Relation

◾ Scheduling

◾ Performance Report

◾ Call and Ticket Audit

◾ Coaching and Feedbacking

◾ Buddy System Support

◾ Escalation Handling and Management