AZEEM JAMAL
+92-300--
Azeem.Jamal86@Gmail.com
CAREER GOAL: Quest of assignments in Sales & Marketing/Customer Services/Customer support with a growth-oriented organization of repute & trust.
PRECIS & CONSPECTUS
● An incisive professional with adequate experience in Sales and Customer support/services that require resilience, discipline, communication and hard work.
● Proficiency in Sales/Account management activities like online sales, B2B and B2C Communication, Inbound/Outbound telephony and Live Support etc.
● Expertise in cultivating business relationship with different departments, international Clientele and vendors/Suppliers.
● Effective “Sales Account management” with strong analytical and communication skills.
● Hands on experience on different CRMs and ERPs (Salesforce, HubSpot, Microsoft Dynamics CRM 2015 and Dynamics 365)
ACADEMIC CREDENTIALS: Graduate (Commerce)
CAREER Apex
Salsoft Technologies.
(Dec 2019 - till date) Sales & Support Executive
● Cold calling corporate clientele for IT hardware/Software products
● Sending the quotations and Follow up as required.
● Nurturing prospects with promos, client satisfaction after delivery of service/Product.
● Meeting and Exceeding target deadlines.
QuickStart Inc.
(Apr 2017- Dec 2018) Inside Sales Executive
● Cold calling corporate clientele for Certified IT trainings
● Sending the quotations and Terms for the Enrollments of Classes.
● Nurturing prospects with product’s Excellence, Effectiveness and promotional emails/calls.
● Meeting and Exceeding Target Deadlines.
Tribe Consulting (Pvt) Ltd
(Dec 2014 - Dec 2016) Customer Support representative. (inbound Sales)
● Answering inbound calls from the sellers of vehicles.
● Walk the seller through the procedure by Acquiring details About the vehicle.
● Quote them the price and Finalize in case of a Deal.
● Maintaining required Quality and Adherence protocols of my services.
SBTjapan.com
(Feb 2012 - Dec 2013) Sales representative/Customer support Representative (LHD Korea)
● Auto trading accounts management for Effective Sales and Business.
● Contacting Auto Traders via phone and Email about our stock for sale.
● Sending terms and the quotations for the Cars and Shipping.
● Follow up on interested parties and finalizing Deals.
The Resource Group
(Dec 2007 - Jan 2009) Customer support Representative/Sales representative (CHARTER Communications U.S)
● Answering inbound calls from existing customers about different complaints.
● Up selling other products and package plans to existing customers.
● Providing details of different products and their Package plans to new Customers.
● Meeting target deadlines.
Ensign Communiqué
(April 2007 - Dec 2007) Asst. Loan Officer/ Customer support Representative (The Bank of America)
● Approaching customers via calls and emails for Remortgage and Home financing.
● Acquiring basic financial information from the customer in order to ensure the eligibility.
● Proposing the loan program and follow up as required.
● Assisting the loan officer with referral check and general verifications of the Applicants.
PERSONAL VITA
Father’s Name: Jamal Anwar
Date of Birth: 21st January 1986
C.N.I.C: -
Nationality: Pakistani
Contact: -