205 Plaza Dr. Apt 4
Chapel Hill, NC 27517
- | https://www.linkedin.com/in/b-marie-james-6a697337/-
B. MARIE JAMES
OBJECTIVE Administrative and Management professional offering 16+ years of solid experience in the
military, public, and private sector. Possess an exceptional track record of leadership,
management and meeting/exceeding organizational goals. Well versed in developing,
interpreting, and ensuring compliance with regulatory guidance. Passionate about quality
standards of work and production of an organization while meeting the vision of senior
leadership.
PROFESSIONAL
ACHIEVEMENTS
SKILLS
NC NOTARY PUBLIC (Exp. 10/2022)
Project management professional course, Alamance Community College, 2017
Spearheaded the development and implementation of an Enterprise Content
Management Solution for the Town of Chapel Hill to include contract negotiation,
Chapel Hill, NC, 2014
Development and Implementation of In/Out processing forms and procedures for AZ
National Guard Base, Phoenix, AZ, 2007
Operations Management
Database Management
Leadership/Supervision
Planning & Scheduling
Electronic Files
Management
Business Analysis
Information Security
Excellent Customer
Service
Quality Control
Inventory
Management
Project Management
Microsoft Office Suite
Public Speaking &
Presentations
Verbal/Written
Communication
Sharepoint
WORK HISTORY EXECUTIVE ASSISTANT TO PRESIDENT, GFD MANAGEMENT INC., CHAPEL HILL, NC
12/2017 - 6/2018
Provided organizational and administrative support to the president
Coordinated the schedule of the President, including establishing and documenting all meetings,
conferences and appointments with the President and all parties involved.
Maintained a clear, informative schedule on which the President can act.
Facilitated interoffice communication and meetings between the President, staff and other
executives.
Triaged email on behalf of the President. Organized and responded accordingly, as directed by
President.
Managed and documented all written communications on behalf of and with the President.
Tracked and filed contacts, projects and mail correspondence to and from the President.
Coordinated contact on behalf of the President with the Board of Directors and Committees of the
Board (and their assistants, as appropriate), including drafting all necessary correspondence,
invitations and meeting reminders.
Wrote letters and email communication on behalf of the President.
Maintained the accuracy and confidentiality of all information included in meetings and
correspondence.
Researched and share industry-related news on behalf of the President.
Maintained, reconciled, researched and provided timely filing of check registry reports on behalf of
President.
Assisted other staff members in projects as needed and approved by the President.
Researched projects on which the President was working and provided summary reports.
Provided research and preparation for the President prior to every meeting and trip.
Made travel arrangements and coordinated hotel reservations.
CODE ENFORCEMENT OFFICER II, CITY OF DURHAM, DURHAM, NC
09/2014 - 03/2015
Interpreted and enforced the Minimum Housing Code and applicable City ordinances, NC state
statutes, and building codes.
Performed inspections by documenting and photographing violations; inspected vital systems of
residential housing; kept notes via a web based application; inspected properties for violations of
abandoned vehicle, debris, or weed ordinances; determined safety in accordance with NC state
statutes.
Resolved citizen complaints by receiving correspondence and responding in a timely manner;
corresponded with parties of interest on commercial and residential properties regarding
inspections; requested liens and title searches on properties; maintained contact with utility
companies to resolve any safety and/or functional issues.
Monitored progress of repairs and/or compliance activity by conducting hearings with property
owners; issued minimum housing permits to contractors for rehabilitated houses; re-inspected
properties and documented findings; sent notification letters regarding compliance or violations as
required by City ordinances or NC state statute; and issued stop work orders where renovation
deviates from scope of work or presented safety concerns.
Finalized non-compliant properties by completing the notification letter process; submitted “repaironly” houses for review to management for City remediation; prepared documentation for housing
slated for condemnation; towed abandoned and junked vehicles and sent required notices;
monitored the work quality of contractors.
ADMINISTRATIVE ASSISTANT, TOWN OF CHAPEL HILL, CHAPEL HILL, NC
06/2012 – 09/2014
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Prepared and composed correspondence, reports, and other required documents and publications
to include processing public information requests.
Managed Chief of Police calendar and organized various meetings for the Chief and other senior
members of the department.
Established and maintained positive working relationships with each Town department and the
community stakeholders, politicians, university, and citizens.
Maintained and managed confidential and department files, to include personnel, medical and
payroll files.
Designed, created and completed administrative and other special projects as needed for
Administration, Training and Support Services.
Managed the administrative operations for the Chief of Police, Chief’s Staff, and department, to
include payroll and timesheet submission.
Assisted with coordinating assessment centers for hiring processes.
Promoted and maintained good working relationships with other Chief’s assistants in Raleigh,
Durham, and Cary as well as key individuals in various law enforcement agencies throughout the
state and the NC Department of Justice in order to accomplish goals and objectives.
Processed personnel actions, to include FMLA, Worker’s Compensation and served as HR liaison for
approx. 150 personnel.
Consulted and coordinated with each Town department to determine organizational requirements
to assist in developing and implementing an electronic document management system Town wide.
Developed and implemented administrative practices to streamline productivity.
Established and maintained positive working relationships with vendors and determined vendor
suitability with Town/department needs in mind.
B. Marie James
Assisted with coordinating special events and training by reserving venues, scheduling personnel,
ordering meals, room reservations, etc.
Involved in $1.3M budget discussions and budget meetings with Finance discussing allocations for
the department.
Project Manager for Enterprise Content Management Solution to be implemented Town wide by
developing internal administrative policies and procedures, ensuring deadlines were met, preparing
a variety of reports and presentations to Town Manager, and making recommendations for
problem resolution.
Responsible for writing and submitting Request for Proposal (RFP) for Enterprise Content
Management Solution.
ADMINISTRATIVE ASSISTANT, STATE OF ARIZONA, PHOENIX, AZ
06/2005 – 02/2007
OTHER WORK
HISTOY
Identified and analyzed highly complex problems; used advanced qualitative and quantitative
methods and techniques to evaluate the effectiveness of program operations; distinguished
between relevant and irrelevant information to make logical decisions; provided solutions to
individual and organization problems.
Assisted with managing the administrative operations of the office including time and attendance,
budget, accounting and finance, procurement, and property management.
Organized and maintained inventory.
Managed payment program that categorized payments received and payments due to personnel.
Maintained personnel records for over 400 members.
Coordinated administrative actions with other base organizations.
Developed policies and procedures, instructions, checklists and directives.
Input and produced administrative orders for over 250 personnel.
Trained and help organize a uniform orders processing system for over 400 personnel.
Responsible for in-processing and out-processing personnel.
Developed correspondence and reports for senior executive personnel.
Performed office automation duties using electronic mail, spreadsheets, Outlook, Publisher,
PowerPoint, etc.
GEOSPATIAL INTELLIGENCE ANALYST, US ARMY, SOUTH KOREA
10/2009 – 01/2011
HUMAN RESOURCES SPECIALIST, ARIZONA AIR NATIONAL GUARD, PHOENIX, AZ
02/2007 – 07/2007
EDUCATION &
TRAINING
BS CRIMINAL JUSTICE AND CRIMINOLOGY, ARIZONA STATE UNIV, 2006
AAS CONSTRUCTION TECHNOLOGY, COMMUNITY COLLEGE OF THE AIR FORCE, 2007
NC RECORDS AND RETENTION, RALEIGH, NC
CUSTOMER SERVICE TRAINING (TOWN OF CHAPEL HILL)
CULTURE OF SERVICE TRAINING (TOWN OF CHAPEL HILL)
US MILITARY (07/1999 - 01/2011)
OSHA (01/2014)
SYSTEMS USED:
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Munis
Kronos
On Contact
OnBase
Adobe Pro
B. Marie James
REFERENCES MILES FREEDMAN, PRESIDENT, GFD MANAGEMENT INC--ALONZO JAYNES, CHIEF OF POLICE, KINSTON POLICE DEPARTMENT--FAITH THOMPSON, HOUSING DIRECTOR, TOWN OF CHAPEL HILL--
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B. Marie James