Baby Llorca

4 years working from home as a freelancer. I started as an appointment setter, been into sales, customer service and virtual assistant. I also worked for different projects like data mining and lead generation. I am very skilled at customer development, public relations, customer service, lead generation, organization and management. I've been in a BPO industry for almost 7 years. I've worked as a technical support and customer service representative. I could say that I can work under extreme pressure and do multi-tasking even under pressure. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do.

I am proficient with:

• MS Office (Word, Excel, PowerPoint, Outlook)

• Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides

• Document conversions (PDF, Word, Excel, Text)

• Canva

• Customer Service, Email Handling, Chat Support

• LeadSherpa

• Investorfuse 2.0

• Popstream

• SkipGenie

I also have experience in:

• Working with teams in a fast-paced environment

• Collections

• Appointment Setting

• Telemarketing

• Transcribing audios/videos

• Social Media Specialist

I can start anytime. I’m excited to be part of your team and looking forward working with you. :)