Bakare Rainat Moromoke

BAKARE RAINAT MOROMOKE Phone Number:-City: Ibadan, Nigeria Email Address:- Professional Summary I have a good communication skill with ability to manage resources at disposal, result oriented, target driven and ability to learn quickly and work independently. I have an exceptional three years experience as a customer service officer in which I have successfully built and maintained strong client relationship to drive and help improve the organization development, the welfare and the satisfaction of the customers needs is my goal. I also have experience as a personal assistant in which I work efficiently in organizing and scheduling upcoming event, manages time efficiently and relate well with customers professionally with full enthusiasm. Work Experience CUSTOMER SERVICE MANAGEMENT AD-DHARIYAH MONTESSORI SCHOOLJan 2022- till date Roles: I assist customers with detailed inquiries through phone calls, online chats emails and other CRM tools. I responds to customers complaints and issues in a timely and professional manner. I escalates customer issues to the appropriate departments when needed. I resolves customers disputes and ensuring customers satisfaction. PERSONAL ASSISTANT TO THE MEDICAL DIRECTOR PEAK HEALTH LADDER Jan 2019 - Dec 2021 Roles: I organize and schedule upcoming events and appointments by working closely with the medical director. I assist in time management by providing reminder through phone call and other management tools. I organized and compiled personal and business calenders to increase work efficiency and decreasing missing important engagements, appointments and events. LEARNING SUPPORT TEACHER ISLAMIC HERITAGE PRIVATE SCHOOL Sept 2016 - Dec 2018 Roles: 1.I work with pupils individually or in small group to address specific learning needs 2. I provide emotional, special support to pupils and encourage them to believe in themselves. SUBJECT TEACHER OLODO COMMUNITY HIGH SCHOOL Jan2015- Sept 2016 Role: I worked as a subject teacher by teaching the students academically and morally and also help them in building their self confidence and encourage them in loving one self. QUALITY CONTROL ANALYST (Industrial Training) FTN COCOA PROCESSING INDUSTRY n July 2013- Feb 2014 Role: I worked as a quality assurance analyst by carrying out different tests, monitoring the in line process, incoming and final product and also taking records. EducationProfessional B.TechBiochemist Ladoke Akintola University of Technology, Ogbomosho,Oyo state. Nigeria- High School First school Leaving Certificate Famous New day College, Ipetu Ijesa, Osun State, Nigeria- Skills: Data Entry Data Cleaning Proficient in using project management tools, CRM tools and appointment setting tools like calendly, pick time etc. Language and other interests I speak and understand English, Yoruba and have foundation in German language. I love cooking, travelling and also love making people around me happy always.