Baltazar B. Candelario III
Business & Project Manager, Process Developer, EVA
Phone:
-
Linkedin:
https://tinyurl.com/45jbm7jk
Email:-
Location
Dubai, United Arab Emirates
ABOUT ME
I'm a multi-faceted individual with
a background in Operations and
Project Management.
I've trained in Greenbelt Six-Sigma
Certification, have 14 years of
experience in the call center, BPO,
travel, and media industries, as
well as several online marketing
and management niches.
I've been helping start-up
companies grow their operations
in the last 8 years.
I'm currently managing an SEO
Data Research Team in the US
while also working as a
consultant for a social media
initiative for an Australian
company.
I believe that I would be a great
addition to a diverse and dynamic
multi-cultural team that's looking
to sustainably grow their
organization and consistently
achieve its goals.
Combine a culture of self-discipline
with an ethic of entrepreneurship, and
you get the magical alchemy of great
performance.
- JIM COLLINS, GOOD TO GREAT
WORK EXPERIENCE
Project Lead | Data Research and Analysis | SEO |
Customer Support
Insurify (Freelance)
Boston, MA, USA | February 2018 - Present
Project Manager | SMM | Content
Freedom Empire (Freelance)
Brisbane, Australia | April 2021 - Present
Project Coordinator | Logistics & Operations |
Assistant to the CEO
Majarra (formerly Haykal Media)
Abu Dhabi, UAE | October 2019 - June 2020
Team Leader | Sales Associate | Digital Marketing
Baden BPO & Software, LLC
Dubai , UAE | March 2018 - May 2019
Agency Co-Owner | Talent Acquisition Manager
MB Infotech & Consultancy, Inc.
Marikina City, Philippines | March 2013 - October 2017
Team Manager | Data Quality Analyst
Quri by Trax (Freelance)
San Francisco, CA, USA | July 2015 - September 2017
Project Manager | Content | Copywriting
CopyPress (Freelance)
Tampa, FL, USA | July 2017 - November 2017
Data Quality Analyst
Data Research Company ( DATAMINR - Freelance)
New York, NY, USA | December 2013 - March 2016
SOFTWARE TOOLS
Business: Google’s Product
Suite, iWork (Apple
Productivity), Office 365,
Dropbox, Ingenuity (Data
analysis),
Project Management: Airtable,
Asana, Basecamp, ClickUp,
Monday.com, Teamwork, Trello
Email Marketing: Hubspot,
Keap, Mailchimp, SendinBlue
Meeting, Webinar, Live
Training: GoToMeeting,
Hangouts, Teamviewer, Zoom
Messaging: Hangouts, Slack,
Skype, Teams, Whatsapp for
Business
WORK EXPERIENCE
Operations Supervisor | Customer Service Rep
Telus International Philippines
Taguig City, Philippines | January 2007 - January 2009
Team Leader | Data Quality Analyst
Graphix (formerly FindTheBest - Freelance)
San Francisco, CA, USA | February 2012 - August 2015
KEY COMPETENCIES
CRMs: Ryse, Contactually,
Keap, HubSpot
CS/HelpDesk
(email/voice/chat): Hubspot,
Intercom, Kiax, LiveChat,
Zendesk,
Video Editors: Canva, Loom,
Movavi, Vimeo
eCommerce: BigCommerce,
Magento, Wordpress
Hosting: GoDaddy
Social Media: Airtable, Canva,
FB Insights, HootSuite,
Instagram, LinkedIn, Twitter
Survey Software (for VOC,
NPS): SurveyMonkey, Google
Forms, Google Surveys,
Typeform
Appointment Setting
Process Development
Business Administration
Project Management
Business Development
Recruitment (Sourcing
Calendar Management
and Hiring)
Call Handling
Research - Products and
Content Management
Markets
Customer Service
Six Sigma - Green Belt
Data Scrubbing and
Social Media
Analysis
Management
Event Management
Team Management
Lead Generation & Sales
Training and
Leadership Training
Assessment, Curriculum
Motivational Coaching
Development (Culture,
Operations
Language, Product)
Management
Travel Management &
Proofreading Written
Coordination
and Digital Work
Webinar Hosting
products
TRAININGS & SEMINARS
Six Sigma Green Belt Certification
Project Management Seminar
Business Analysis
Organizational Development Training
KHDA | Dubai, UAE | February 2019
Fiera de Manila Inc. | Philippines | February 2016
Strategic Management System
Fiera de Manila Inc. | Philippines | November 2016
Fiera de Manila Inc. | Philippines | December 2016
Telus International | Philippines | 2008
