Barbara Jewell

BARBARA (JEWELL) APTSIAURI Spartanburg, South Carolina •- Objective To become a valued customer support representative and help to ensure all customers' support expectations are met and surpassed. Skills InDesign Communication Organization Skype & Google Voice Adobe Illustrator Photoshop Research Transcription If the audio is clear I can keep a 1:4 ratio. Wordpress English Native speaker. Georgian Conversational and can read/write to a high enough level at which I can provide freelance translation services. I am self-taught. Word, Open Office, other word processing programs 60 WPM Internet Applications Basic HTML/CSS knowledge and excellent research abilities Work History Aug 2015 - Jan 2017 Customer Service/ Tech Support Consultant OPT7 Lighting via Odesk https://www.upwork.com/o/profiles/users/_~01dc45d5dbbdc823c7/ https://www.visualcv.com/h2v21k1 Answered customer inquiries and provided troubleshooting of all aftermarket automotive lighting products through LiveAgent, Live Chat, and ReplyManager. I was also responsible for responding to social media comments and messages along with seller answers on Amazon (as needed). Apr 2006 - Aug 2015 Ghostwriter/writer Freelance Content creation for websites, blogs, eBooks, products, etc. Oct 2010 - Apr 2012 ESL/Native Speaker Language Centre Taught and instructed non-native English speakers the English language. Reason for leaving: Left to attend to the needs of Grandmother who was dying from cancer. Nov 2002 - Dec 2005 Sales Associate Wal*Mart Supercenters Inc. Stocked shelves, customer service, light maintenance work, recorded damaged goods, and filled in for others in other departments when needed. On occasion unloaded and staged new merchandise. Reason for leaving: Moved to a different country. Apr 1999 - Nov 2002 Sales Associate Family Dollar Stores Inc. Socked shelves, tagged clothes, light maintenance work, performed daily test of the alarm system, and worked the cash register. Helped with inventory and unloaded new merchandise when needed. Filled in for others at different stores or home store. Reason for leaving: Low pay, long hours, and still didn't qualify for insurance. Education Aug 2004 - Jan 2005 No Degree Spartanburg Community College Enrolled in an Occupational Therapist course. However, I ended up moving to another country. Aug 1997 - May 2002 Diploma Spartanburg High School "General" with all the usual courses. Biology 1&2, Chemistry, Marine Biology, Anatomy, CPR & First Aid, Health Occupations 1, Psychology, Spanish 1&2, Latin, Intro to Law and Creative writing, Art 1&2, weightlifting, Driver's Ed, American History, English courses, Algebra 1&2, Geometry, Applied Math, Drama, and many more I know I'm forgetting. https://www.visualcv.com/h2v21k1