Barbara Silva

Barbara Pitol Silva Dar es Salaam, Tanzania | - | - |-| LinkedIn CHIEF OPERATING OFFICER (COO) Results-driven, adaptable, and self-motivated management professional with proven experience providing high quality management, support, and coordination of activities within multiple departments. Displays commitment to completion and organized delivery of all projects and tasks within established timeframes and to high-quality standards. Exhibits high-level initiative within teams as well as strong leader able to motivate and lead to teams in achieving highest potential and making significant contributions to full delivery of business goals. Utilizes excellent communication skills to build, develop and maintain beneficial relationships at all levels. Dynamic, detailed, and technically proficient problem solver and decision maker that remains calm and effective, delivering effective solutions while under pressure. Willing to relocate and travel. Key Skills Administrative/Business management | Coaching skills | Business/Data Analysis | Operating Procedures | Budget Management Accounting | Forecasting | Supply Chain Management | Project Management | Contract Negotiation | Reporting | Startups Cost Control | Team Leadership | Teamwork | Quality & Safety | Action Plan Development | Priority Management PROFESSIONAL EXPERIENCE BIABANA LIMITED (Start-up of Swedish conglomerate), Tanzania | 2014—Present Project Leader Report to CEO. Direct $1M annual budget and all company operational activities, researching opportunities to minimize expenditures and increase cost savings. Establish continuous business improvement culture, restructuring activities to boost speed and efficiency. Provide leadership support to teams and motivate staff to achieve production goals. Improve operational systems, processes, and policies for better management reporting, information flow and management, business process, and organizational planning. Manage & develop projects using failure modes and effects analysis (FMEA) and project planning tools. Point of contact for project suppliers. Perform cash flow analysis and oversee financial management, planning, systems, & controls. Handle accounting and bookkeeping for up to $80K per month as Cash Controller, verifying and certifying payments, taxes, & petty cash. Collaborate with accountants to provide annual budget, forecast, economic reports, analyses of balance sheets, and banking reconciliations. Analyze account books & entries for errors or inconsistencies and escalate problems to senior management. Work closely with local authorities and lawyers to solve problems and process social contracts, share transfers, and visa applications. Provide regular reports and updates at checkpoint and steering meetings as well as to majority shareholders. Manage and provide financial and administrative support to sister companies, Cashew Nut Factory and Cosmetics retail. • Achieved target of 10% reduction during Q1 & Q2 and reduced HQ investment 45% in Q2 by overseeing budget and cash flow, creating weekly follow up reports, renegotiating supplier costs, selling assets, & collecting from aged debtor. • Led sister companies to reduce overhead costs 8% on Q2 by analyzing financial reports to identify possible cost cuts. Office Manager (2014—2016) Managed team of up to 10, training and recruiting new members globally. Handled payroll calculation to ensure all tax laws were applied. Delegated daily tasks and monitored performance to ensure completion of all duties within set timeframes and to high quality standard. Managed up to seven interns, completing all duties to standards and in line with best practice. Analyze and enact changes to process workflow, employee and space requirements, and equipment layout. Collaborated with company accountants to provide economic reports, analyses of balance sheets, and banking reconciliations. Supported audit process to ensure financial compliance with governing regulations and guidelines. Filed all legal and regulatory documents, monitoring compliance with laws and regulations. Worked closely with local authorities and lawyers regarding social contracts, share transfers, and visa applications. Assisted in import / export process, evaluating suppliers, purchasing material, and handling all payments. Provided regular reports and updates of company activities to majority shareholders. Handled booking and accounting duties. Checked accounts for any errors or inconsistencies and escalating to senior management team. Manage and provide financial support to sister company, Cashew Nut Factory. • Developed and implemented all standards, procedures and controls for startup business. • Negotiated agreements with local authorities to deduct 50% of amount owed. • Gathered documentation and engaged in two months negotiations with authorities to prove $100K debt not associated with company. Developed and implemented processes aimed at proving un-associated debt. Barbara Pitol Silva ● Page 2 of 2 Dar es Salaam, Tanzania | - | - |-| LinkedIn • • Streamlined processes from one year to two to four weeks to obtain licenses and certificates by working close with authorities, gathering proper documentation, and establishing proper follow up system. Improved communication and productivity with implementation of management tool to track deadlines, provide project status and updates, and managing follow-up. TATA | 2013—2014 Consultant Fully analyzed and researched IT industry and its competitors. Developed parameters and accurate data to have better understanding of market needs and opportunities. Established action plan to increase market share on America’s IT industry. • Established action plan to increase market share in American IT industry. NBR 8 (Start Up Company), Brazil | 2009—2014 Operations Manager Developed and enforced manufacturing processes and product pricing. Confirmed correct, cost effective, and timely manufacturing in alignment with specifications and quality requirements. Oversaw inventory, goods distribution, and facility layout. Handled production, procurement, and planning of daily operations, plans, & schedules. Reviewed workload and manpower to meet target on cost-effective basis. Purchased required materials and services for production. Recruited and managed staff of 15, ensuring most appropriate personnel were placed into corresponding roles and dealing with any required staff dismissals. Managed supply chain & suppliers, calculated raw materials prices, and promoted manufacturing cost reduction and optimization of stock. Assigned categories and materials for easy handling and transparency. Executed new software to enhance internal control operations. Controlled stock of finished goods. Participated in fairs & events and managed sales team. • Created and implemented social media and e-commerce that increased exposure and resulted in 10% revenue increase first 2 years after implementation and maintained consistent yearly growth between 9-10%. • Enhanced internal control 35% by developing and implementing manufacturing processes and product pricing. • Increased quality staff 2% by recruiting skilled employees and ensuring placement of personnel into appropriate roles. • Reduced manufacturing cost 6% and optimized stock with close management of supply chain and suppliers, calculating raw materials prices, and effective assignment of categories and materials for easy handling and transparency. • Enhanced internal control operations 70% and increased sales 15% by implementing software for stock control & CRM. ADDITIONAL EXPERIENCE Intern, Insurance Company | 2009 • Carried out role with synergy comparable to management, handling administration of small accounts and referring client agreements to legal department to finalize debts. Intern, Police Authority | 2007—2008 • Assisted finance, operations, and legal departments, checking contracts and transferring funds to projects or contracts. Additional work experience in sales, volunteer work with kids up to 3 years old (6 months) and teaching English (8 months) EDUCATION & PROFESSIONAL DEVELOPMENT Executive MBA (Americas), Fundação Instituto de Adminstração Coursewoirk included: Fundamental of Accounting & Finance; Quantitative Methods, EAD Harvard Creating & Launching New Ventures; Leading a Global Innovation Strategy, Vanderbilt University, Nashville Family Business; International Competitiveness, Instituto Tecnológico Autónomo de Mexico Global Strategy; Cross Cultural Management, Simon Fraser University, Vancouver BA, Business Administration, Pontificia Universidade Católica LANGUAGES Native Portuguese, fluent English, intermediate Spanish, beginner French & Swahili