Ben Sunday Condeno

CONDENO, BEN SUNDAY L. Block 5 lot182 Deca Prime Mandaue City Cebu 6014 --Skype ID: bensundaycondeno OBJECTIVE: To maximize my Social Media Managment, General Virtual Assistat and Business Development skills in a challenging environment, guiding by example and utilizing vast experience in directing a team towards its objective within the deadlines and thus achieving the corporate goals. ________________________________________________________________________________________________ WORK EXPERIENCES: Amazon General Virtual Assistant and Social Media Manager K and B Sales Inc. Alabama USA April 2017 – October 11, 2023                Replying to customers concerns via chat and email Lead Generation, Data Entry, Data Gathering, Google Analytics Analysis and Weekly Reporting. Doing other Ad Hoc task and admin task as per client’s request Prepare, submit, and follow-up wholesale application forms Manages Amazon Account, Website, Social Media Accounts, Sales & Product Inventory Finding New Business Client as well as Client Retention Sending Email Proposals to possible clients / Manufacturer (Email Marketing Campaign) Replying to customers concerns via chat and email Lead Generation, Data Entry, Data Gathering, Google Analytics Analysis and Weekly Reporting. Doing other Ad Hoc task and admin task as per client’s request Manages Amazon Account, Website, Social Media Accounts, Sales & Product Inventory Doing Price Competitor Checking, manage promotions & create social media ad campaigns. Ignite, Helium, Teikametrics & Seller Central Expert, Tactical Arbitrage Expert, Keepa Graph Reading & Analysis Handling client’s social media accounts doing SMM (Social Media Management) content creation & post scheduling. Online Arbitrage and Private Labelling Real Estate Virtual Assistant / Dingle Partners Real Estate Australia Smartsourcing Mabolo Cebu City January 2016 – March 2017  Admin Task: Invoicing-Deft, Invoicing- Strata, Invoicing-OC, Invoicing-Maintenance, Invoicing-Water Rates, Application Processing, Bond Receipt, Authority Checklist, Checking and Managing Accounts for Unpaid Invoices, Goal Count, Rent Appraisal and Management Authority.  Outbound Call (for Arrears tenants more than 10 days).  CRM Data Entry & Data Base Managment. Adhoc Tasks Business Development Manager Chromedia Far East Inc. (Web Development Company) Ayala Business Park Cebu City September 2013- June 2015 • Prospect for potential new clients and turn this into increased business. • Handles Clients website assist them with web hosting concerns and coordinating the marketing of properties across client's social media accounts, such as Facebook, Instagram, Twitter, You Tube, Blogs, and LinkedIn etc. • Lead Management, Email Management, Internet and Direct Marketing, Branding, Social Media Marketing, Referral Marketing Systems, Drip Campaigns, and Newsletters – Internet and/or Direct, Transaction Coordination and Contact Management. • Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network. • Identify potential clients, and the decision makers within the client organization. • Research and build relationships with new clients. Project Quotations. • Doing Administrative task for clients and client retention. • Present new products and services and enhance existing relationships. • • • • Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. Submit weekly progress reports and ensure data is accurate. Ensure that data is accurately entered and managed within the company’s CRM or other sales management system. Forecast sales targets and ensure they are met by the team. Financial Service Adviser/Banker JP Morgan Chase and Co. IT Park Lahug Cebu City February 2011 – December 2012 • Attending financial and non-financial queries to customers. • Part of the Outbound Canada Card Services telemarketing • Processing customer credit Card Inquiries by proceeding through appropriate work flows determined by probing and listening . • Customer service/ Sales Representative. Chat, email and phone call Marketing Consultant Xlibris Publishing (Outbound Sales) IT Park Lahug Cebu City April 2009 - July 2010  Create Marketing Proposals to Authors book (outbound)  Do presentation to customers and persuade to take Xlibris services.  Replying to customers concerns via chat email and phone call.  Exceeds Monthly Quotas Technical Support Representative ETELECARE GLOBAL SOLUTIONS IT Park Lahug Cebu City April 2007 – April 2009 • Knowledge in MS WORD, MS EXCEL, POWER POINT OFFICE • Knowledge in NETWORKING either Home Networking or Commercial/ Business Networking • Troubleshoot devices such as: Computer / laptop, Router/ wireless, Fax machine, Printer, Telefax, Telephone, Scanner, Bin crasher, Xbox, Play station, Modem Hubs, Switches, Terminals • Troubleshoot/Download: Operating System (any); Security system for Computer such as anti virus and its compatibility; Browsers; Drivers; Computer software • Troubleshoot internet lines for: Cable: High speed internet, Telephone and Cable Television. DSL: High speed internet and Telephone • Resolve Pending/Open tickets and Escalations ____________________________________________________________________________________________ OTHER QUALIFICATIONS/SKILLS: • Can speak and write English well. • Capable of handling a certain group • Can work and is capable in a team oriented concept. • Can work with minimal supervision and willing to learn. • Assertive, responsible and willing to work in any shift • Can do MULTITASKING & can handle pressure • Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Sales Management, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism • Knows how to build a website and has a background in domain registration and web hosting. • 70 wpm typing speed ____________________________________________________________________________________________ EDUCATIONAL BACKGROUND: : Tertiary Education University if Cebu Banilad Campus, Cebu City Philippines • Graduated with the Degree of Bachelor of Science in Nursing last of April 2007 • Leader of the Nursing Research Team (compiled the research book and defended) • Able to handle students’ way back in college as a CLINICAL INSTRUCTOR : High School Education University of Cebu-Main Campus Sanciangko Street Cebu City Philippines • A member of the school paper publication in University of Cebu (ANAKDIWA) : Elementary Education Consolacion Central School ____________________________________________________________________________________ AWARDS and CERTIFICATES • Latest Jurisprudence on Labor Relations program developed by ARIVA ACADEMY facilitated by Atty. Ranulfo “noli” P. Payos, DPM on July 26, 2013 at Waterfront Ceby City Hotel and Casino, Lahug, Cebu City, Philippines. • Certificate of Appreciation awarded by Dr. Floriza Laplap Dean, College of Arts and Sciences from Cebu Normal University awarded last January 23, 2013 at Tandang Sora Hall CNU as I have been invited as a speaker in the field of Industrial Psychology and work ethics. • JPMorgan Chase – Card Member Services TOP Agent certificate award. ____________________________________________________________________________________ CHARACTER REFERENCE: Mr. Brian Smith K and B Sales Inc. Owner/Director - Mr. Aaron Roca UV- Psychology Professor / Tacloban Councilor - Ms. Minnie Deligero Carisma JP Morgan Chase Team OIC / Business Owner - Atty. Ennoh Chentis Fernades Lawyer - Allen Yaun Certified Public Accountant -