Bernabe Manda Jr

Bernabe V. Manda, Jr.            (- NHA Phase 3, Casisang, Malaybalay City Bukidnon 8700 Philippines-       Paralegal / Customer Service / Technical Support and Call Centre / Banking and Finance / Network and Communication / Online English Teaching / Sales & Retail Marketing / Food & Beverage/ Personal Information Passport Number: XX- Date of Birth: October 21, 1989        Marital Status: Single Gender: Male Citizenship: Filipino Mother’s Maiden Name: Samuela Lavajo Villar Father’s Name: Bernabe Agaon Manda Sr. Religion: Seventh - day Adventist Eyes Color: Brown Language: English, Tagalog Summary of Qualifications Highly proficient in both oral and written English. 2 years Paralegal background. 2 years Customer Service experience. 6 months Online English Teaching. 6 months International Food and Beverage credential. 6 months International Retail/Sales Marketing training. Team Leader. Goal-Oriented. Motivated. Hard- Working. Optimistic. Proactive. Self- Confident. Trustworthy. Meets or exceeds all business objectives. Handles multiple tasks in a fast-pace environment. Works under pressure and copes with the job rapidly. Quickly absorbs and retains new information. Adept in all Microsoft Office applications. Employment History Paralegal/Legal AssistantD’ Asian Hills Bank, Inc. May 2014 – presentMalaybalay City, Bukidnon Job Responsibilities Help prepare pleadings for litigation Compose resolutions of the board of directors, stockholders and others Drafting of contracts, affidavits, notices and other legal documents Attending court hearings to organize information and findings Investigate the facts of cases Identify which laws, previous judicial decisions, and legal articles pertain to the specific case Preparing lawyers for corporate meetings Online English TeacherChummy English Academy March 2015 – September 2015Malaybalay City, Bukidnon Job Responsibilities Improve the English reading, writing and speaking skills of students of diverse ages and backgrounds Provide instruction to students on a variety of subjects using a distance-learning format Help students learn English grammar, pronunciation and conversational skills Provide individual instruction in a virtual learning environment Management Trainee Tiong Bahru French Bakery May 2012 – Nov 2012                    Tiong Bahru Rd, Singapore Job Responsibilities Cashiering Customer service. Preparation of coffee and other beverages Handling phone orders/inquiries, returns and exchanges, bulk deliveries Corporate Executive Resolutions Representative      Qualfon Philippines Inc.                        June 2010 - March 2012                        Cebu City, Cebu Job Responsibilities Highest level of a Tier 3 department. Inbound and outbound calls to North American customers. Resolves escalated issues real-time. Works on e-mail and correspondence/letter. Handles very complex issues. Operates at least 20 database tools to resolve customer’s issue. Sales Associate    (Internship)            John Little Pte.        Nov 2008 - May 2009                        Orchard Rd, Singapore Job Responsibilities Cashiering Customer Service duties like answering phone inquiries, attending to complaints and feedback, building a good relationship to the customers to ensure brand loyalty, etc. Sales Promotion duties such as; product advertisement, inventory checking, item pricing and replenishing, etc. Marketing Support duties which include retail marketing initiatives/strategies, festive promotions, and event promotion strategies. General Administrative duties include database updating, paperwork, filing, etc. Academic Achievements Graduate of Bachelor of Science in Business Administration, Major in Banking and Finance, March 2010 Passer of National Civil Service Eligibility, November 2009 Research and Training Legal Aid Training – March 2014 Food Hygiene Course Training – Singapore, Nov 2012 International Internship Training – Singapore, Nov 2008 – May 2009 National Service Training Program, 2006 – 2007 Red Cross Training Program, 2005 - 2006 Education Secondary Course - Bachelor of Laws, S.Y. 2013 - present    Bukidnon State University Tertiary - Bachelor of Science in Business Administration, S.Y. 2006 - 2010    Bukidnon State University Secondary – Honour Student and Achiever, S. Y. 2002 - 2006                Bukidnon National High School Elementary – Gold Medalist, S.Y. 1996 – 2002 Seventh-Day Adventist Elementary School Awards and Certifications Law Student Government 1st and 2nd Year Representative, S. Y- Passer of National Civil Service Eligibility, Nov 2009 Top Agent as a Customer Service Representative – Qualfon Philippines Inc., August 2010 Computer Skills Microsoft Word            Microsoft Excel               Microsoft Power Point    Microsoft Outlook        Adobe                    KANA Interests Very active in sports such as swimming, cycling, running, basketball, volleyball, etc. Considers reading as a hobby Enjoys watching movies, both local and foreign Loves to go on adventure like mountaineering, zip lining, hiking, wall climbing, etc. Character References Atty. Ria Faith N. Bisahan, Legal Counsel- Asian Hills Group of Companies Malaybalay City, Bukidnon Mark Anthony Alima, General Manager- Hills Finance Corporation Malaybalay City, Bukidnon Ma. Ana Liza G. Auman, Chief HR Manager- D’ Asian Hills Bank, Inc. Malaybalay City, Bukidnon