Bernard Ian Bonife
More than 10 years of experience with corporate BPO company.
Communication skills on the phone (inbound/outbound) or off the phone (email and chat)
Former Implementation manager for Ringcentral VOIP service.
Former TSR/CSR for top Telco company (AT&T & Bell Canada)
Basic photoshop editing skills
Work Experience:
Acquire Asia Pacific (June 2015 – December 2019)
Implementation Advisor for Ringcentral VOIP Business.
VXI (April 2012 – May 2015)
Technical Support Representative for AT&T U-Verse.
Sitel (June 2009 – March 2012)
CSR / Sales representative for Bell Canada.
Alorica Philippines (Nov. 2007 – May 2009)
CSR / Switchboard for Panasonic home products.
Educational Background:
St. Peter Velle Technical Training Center (2019)
Short course for Visual Graphic Designer
Polytechnic University of the Philippines (S.Y. 2004 - 2006)
B.S Electrical Engineering (2nd year Undergrad.)
Jose P. Laurel Sr. H.S. (S.Y. 2000 – 2004)
