Betty Morauda

Experienced Brand Specialist with a demonstrated history of working in the consumer goods industry. Skilled in Market Analysis, Brand Management, E commerce SEO, Microsoft Office, and Product Management.

An assistant with a variety of services to clients from social media, customer service, and email management as well as other administrative and executive assistant needs. I believe that having someone you can trust will improve your business by reducing the time and stress related to managing your team.

★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★

I can handle the whole stores of Amazon, Shopify, Walmart, etc., from searching to customer service.

★★★★★ Amazon Seller Central ★★★★★

1. Product Listing

• a. Product description.
• b. Product title (according to suggested format and keywords)
• c. Addressing suppressed products.
• d. Listing enhancement issues.

2. Enhanced brand content (A+ pages)

• a. Editing images.
• b. Setting up page
• c. Data for EBC.
• d. Submission and error resolving.
• 3. Creating brand pages.
• a. Page setup.
• b. Product sorting for page display.

4. Customer services

• a. Shipment query.
• b. Invoice query.
• c. Product details query.
• 5. Amazon FBA.
• a. Creating shipments
• b. Coordinating with Amazon for Shipments updates.
• c. Resolving issues with shipments.
• d. Shipment reconciliation.
• e. Liaising with Amazon for missing, unshipped or extra units.
• f. Approving Hazmat Review.
• g. Category approval.
• 6. Returns Management.
• a. Auditing returns.
• b. Creating a return shipment.
• c. Accepting returns.
• d. Reverse logistics.
• e. Liaising with Amazon for missing units.

7. Amazon seller feedback management

• a. Maintaining Account health.
• b. Maintaining positive feedback of above 95%.

8. Inventory planning and forecasting

9. Inventory Management

• a. Making sure the product is available all the time.
• b. Resolving reserved inventory issues.

10. Making sure listing stays live

11. Chasing Amazon for cases

12. Managing AMS (Amazon Marketing services)

• a. Creating an advert campaign.
• b. Analyzing ongoing campaigns.
• c. Planning and forecasting for Advert Expenditure.

13. Reporting and Report Analysis

• a. Sales report.
• b. Returns report.
• c. Shipment report.
• d. Profit analysis.
• e. Inventory report.

14. Managing and fixing pricing errors

• a. Making sure our prices are correct all the time so we don’t make a loss.
• b. Making sure the prices are within the given range so the product does not go inactive.

15. Sale Management

• a. Creating and managing the sale.
• b. Lightning Deal.
• c. Clearance sale.

My goal is to build a long-term relationship with my clients by satisfying their needs profitably and exceeding their expectations.

Thank you for checking my profile. Looking forward to getting your messages.

Regards,

Betty