Biju M

Accomplished Computer Graduate with demonstrated ability to analyse business requirements and create effective technical solutions applicable to diverse industries. Presentlyassociated with Karvy Innotech Ltd, Bangalore as Project Manager (PM); working with the project Dell Technologies– Service delivery operations. Experienced in IT & Telecom service delivery operations, with over all 23 years’ experience in managing multi-disciplinary team of varying sizes and complex programs of work.

Reliable record of success in the Service delivery management in the areas of Hardware, Software, Infrastructure, Network, service Operations, Account, Human Resources, Program and Project Management. Wide technical and the strategic background, experienced at functioning with business leaders to transform business needs into technology results.

In-depth expertise in the areas of client account servicing, liaison between client and IT technical teams, full systems development life-cycles and managing projects. Successful in management roles that demand rigor, a high level of drive and dedication and a focus on delivering business outcomes through the use of methodologies.