Bilal Ahmad

Bilal Ahmad Professional Summary Over 10 years experienced, disciplined, and self-motivated Business Analyst who has worked on a wide range of projects with a systematic approach. A professional communicator with strong investigation, project management, problem-solving and decision-making skills. Highly accomplished with a verifiable track record in fields such as analytics and Complex data, business process mapping and the development of interactive applications. Believed in a GET TO DO approach to problem cracking and implementing solutions. Dedicated and committed to work and perform under stress to meet tight deadlines. Work experience Mountainise Inc. Mar 2018 — Present Senior Manager BI/BA Have Extensive knowledge on cloud base reporting services (PowerBI, Klipfolio, Firebase, BigQuery,etc). Working on APIs (Google Adwords,Google Analytics, Facebook, Xero Accounting Software, Google sheets, Harvest), integrate with client CRM writing corn jobs according to client requirements. Defining Business requirements and report them back to all stakeholders. Creating detailed business analysis, outlining problems, opportunities and solution for business. Develop Business logic for developers and circulate the Business Processes and DFD’s to all stake holders for system efficiency. Provide recommendation for improvement on basis of strong business analysis and QA factors at CRM Level. Managed project for financial reporting services to consolidated information from various business sources Working on artificial intelligence solutions for business performance optimisations to increase revenue and provide actionable insights for business growth. Designing business strategies and planning to increase the productivity of the business. Working on cloud base services to provide business solutions to bring transparent insight, scalability and consistent growth of business with data analytics. Maintaining daily dashboards of our clients on Klipfolio and google data studio to increase the productivity and financial analysis. On data insights it is my duty to provide business planning for continuous growth of business. E-telequote Insurance inc. (Fastest Growing Company in US) Feb 2015 — Mar 2018 Senior Business Analyst By analyzing data giving business solutions and Worked on artificial intelligence to increase the production level. Playing major role in data science to improve the conversion rate, decrease CPA to improve the net profit. Acquire data from primary or secondary data sources and maintain databases/data systems (SQL). Interpret data, analyze results using statistical techniques, manage workforce, forecast business KPIs, optimize statistical efficiency and data quality and provide ongoing reports. Complete projects that require data mining, analysis, and presentation. Served as Business Analyst and project lead in the completion of large-scale implementations, managing projects from business requirements analysis to solutions delivery and support of business operations. Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify operations. Contributed to improve the data structure by standardizing content from disparate databases, enabling sales and support staff to quickly respond to customer requests. Enhanced end users’ understanding of database systems by conducting pre-implementation workshops, delivering Bilal Ahmad 1 group and individual training sessions and creating user-friendly training materials. Assist Business Unit Leader in developing tactical and strategic product, services and/or programs to support the business unit’s goals (financial, quality, production, customer service, operational efficiency, market share, etc.). Defines and develops database standards, policies and procedures to optimize databases for reporting. Making business processes for end to end solution, designing business reports for running operation smoothly. Analyze the business unit’s activities and trends and compares analyses against the service standards and best practices for new initiatives/projects. Presented findings and works with the Business Unit Leader and other personnel to identify and implement strategies that will address tactical and strategic goals. Consults with ICAT personnel to determine business, functional and technical requirements for specified applications. Coordinates the development of all approved versions of business and functional specifications for specified applications. Reviews use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents. Mobilink Telecom Jun 2010 — Feb 2015 Reporting Analyst Data Base development usingSQL Server to provide efficient reports for day to day business operations. Business Process modeling to increase the efficiency of the systems and business operations. Able to test business applications from a business perspective to ensure that all client requirements are incorporated into the design. Deliver functional and user acceptance testing (UAT’s). Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations. Understanding service objectives and capturing business requirements through active listening & questioning techniques. Coordination with IT departments for implementation of smooth operations to furnish business needs. Reconciliation and rectification of data to ensure legitimacy of reports. Database development to systematize reporting module. Assisting in the preparation of user and system test plans. Reporting Analysis and forecasting of revenue and collection to ensure active and prompt decisions based on customer profile for fixed side and GSM. Supervision of WiMAX business operations by customer account management including blocking, restoration, waiver posting and deposit adjustment through data bases, etc. Supervision of broadcasting SMS alerts of data utilization, blocking, and payment due date to WiMAX customers. Raising TINAF (Tariff implementation of new business products) and taking there impacts on systems to control and support the business operations. Implementation of new marketing campaigns. Education Master of Science (IT) 2007 — 2009 University of Punjab, Lahore Bachelor of commerce 2004 — 2006 University of Punjab, Lahore Qualifications Problem Solving and Decision Making :Mobilink Leading With Passion: Mobilink Brilliant Communicator:Mobilink Team Building:Mobilink Bilal Ahmad 2 Unleash Potential:Mobilink References References available upon request. 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