A customer oriented individual dedicated to providing the highest standard of work through consistency, analytical thinking and problem-solving skills.
I am a highly motivated and organized administrative assistant with over five years of experience in providing clerical and administrative support to various departments and managers. I have excellent communication, interpersonal and customer service skills, as well as proficiency in Microsoft Office, Google Suite and other software applications. I am able to handle multiple tasks, prioritize deadlines and work effectively in a fast-paced environment. I am also a team player who can collaborate with colleagues and stakeholders at all levels.
Some of my key achievements include:
Coordinating travel arrangements, meetings, events and conferences for senior executives and clients, saving time and money for the company.
Managing calendars, schedules, invoices, expense reports and correspondence for multiple managers and departments, ensuring accuracy and efficiency.
Creating, updating and maintaining databases, spreadsheets, presentations and reports using various tools and software, enhancing data quality and accessibility.
Performing data entry, filing, scanning, copying and other administrative tasks as assigned, demonstrating attention to detail and reliability.
Handling incoming and outgoing calls, emails and mail, and providing quality customer service to internal and external customers, resolving issues and building rapport.
Implementing new procedures and systems to improve office operations and workflow, increasing productivity and performance by 25%.
Training and mentoring new administrative staff, sharing best practices and feedback, improving retention rate by 30%.
Receiving recognition awards for outstanding performance and customer satisfaction.
Accounts payable clerk
• Filing of Supplier invoices
• Entering all suppplier invoices, with the following payment terms 5-7days, 15days, 30days.
• Create excel sheets for invoice with issues such as :no payable name,no buyer signature on purchase order, no purchase order.
• Create excel sheet for new supplier forms
• Hand out cheques to suppliers
• Prepare supplier payment documents for the respective payment terms.
• Call suppliers if invoices have issues or queries.
q Time management skills
q Accurate
q Clear communication skills
q Detail oriented
q Excellent customer service skills
q Proficient in Microsoft Suite (Certification Pending in A Skills for The Automated Office Course Y.T.E.P.P. Limited)