Brandon Ashton

Brandon Ashton

$15/hr
Virtual Assistant/Customer Service Rep
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
30 years old
Location:
Toronto, Ontario, Canada
Experience:
10 years
About

       A customer oriented individual dedicated to providing the highest standard of work through consistency, analytical thinking and problem-solving skills.

 

 

I am a highly motivated and organized administrative assistant with over five years of experience in providing clerical and administrative support to various departments and managers. I have excellent communication, interpersonal and customer service skills, as well as proficiency in Microsoft Office, Google Suite and other software applications. I am able to handle multiple tasks, prioritize deadlines and work effectively in a fast-paced environment. I am also a team player who can collaborate with colleagues and stakeholders at all levels.

 

Some of my key achievements include:

 

  • Coordinating travel arrangements, meetings, events and conferences for senior executives and clients, saving time and money for the company.

  • Managing calendars, schedules, invoices, expense reports and correspondence for multiple managers and departments, ensuring accuracy and efficiency.

  • Creating, updating and maintaining databases, spreadsheets, presentations and reports using various tools and software, enhancing data quality and accessibility.

  • Performing data entry, filing, scanning, copying and other administrative tasks as assigned, demonstrating attention to detail and reliability.

  • Handling incoming and outgoing calls, emails and mail, and providing quality customer service to internal and external customers, resolving issues and building rapport.

  • Implementing new procedures and systems to improve office operations and workflow, increasing productivity and performance by 25%.

  • Training and mentoring new administrative staff, sharing best practices and feedback, improving retention rate by 30%.

  • Receiving recognition awards for outstanding performance and customer satisfaction.

Accounts payable clerk    

• Filing of Supplier invoices

• Entering all suppplier invoices, with the following payment terms 5-7days, 15days, 30days.

• Create excel sheets for invoice with issues such as :no payable name,no buyer signature on purchase order, no purchase order.

• Create excel sheet for new supplier forms

• Hand out cheques to suppliers

• Prepare supplier payment documents for the respective payment terms.

• Call suppliers if invoices have issues or queries.

q Time management skills

q Accurate

q Clear communication skills

q Detail oriented

q Excellent customer service skills

q Proficient in Microsoft Suite (Certification Pending in A Skills for The Automated Office Course Y.T.E.P.P. Limited)

Languages
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