Brenae Flowers

BRENAE FLOWERS 3725 gEORGE BUSBEE PARKWAY APT 1605 KENNESAW, gEORGIA - ▪ - Objectives My career goal is to secure a position with an establishing company that will utilize and challenge my creativity and leadership abilities. I strive for an opportunity to contribute to continued growth and success of a company. A company that provides and promotes quality service and products. Experience Customer Service Representative ▪ 05/2017 – Present Visor ▪ 1950 Spectrum Circle Marietta, Georgia 30062 Respond to client questions and concerns quickly. Take calls in regards to tax questions. Communicate with Tax Preparers and Reviewers to confirm deadlines for tax deadlines and up to date client processes. File paperwork for amended and current year return. E-filed returns using CCH system. Scheduled meetings. Prepared invoices. Researched specific state regulations for tax obligations. Photo Lab Supervisor ▪ 03/2008- 10/2016 Costco Wholesale645 E Barrett Parkway Kennesaw, GA Help members with photography questions. Open/Closing photo building. Handle customer complaints and demands. Maintained inventory to control profit percentages. Called members to keep in contact about their orders. Test strips to ensure the colors in the print machine were accurate. Communicated with team members to ensure photos were processed and ready on time. Worked in the electronics department to boost sales for TV’s and printers. Promoted to RTV Clerk. Worked with vendors for disposition of returned product. Made sure store products were accounted for. Kept up with emails with managers and vendors with product issues. Keyed all of warehouse returns. Communicated with managers about high end products such as jewelry. Freelance Writer 01/2014- 07/2014 Domaintite.com Persuasive writing for several companies to enhance business sales. Kept up with deadlines by appropriate time management. Researched and reviewed companies to understand each business. Skills Exceeds in Microsoft Word, Excel, Power point, and Access. Adobe Photoshop. Customer Service. Mathematical skills. Organizational skills. Leadership experience. Time management. Education Kennesaw State University 05/2013 ▪Business Administration References References available upon request.