Briann Feliciano

Briann Feliciano ⬥​ Hartford, Connecticut Area ​⬥​ - LinkedIn ​⬥​ - STELLAR SKILLS ◆ ◆ ◆ Payroll Recruitment Training & Development ◆ ◆ ◆ Cold-Calling Event Planning Project Management ◆ ◆ ◆ Scheduling Customer Service Rockstar Policy & Procedures PROFESSIONAL EXPERIENCE MILITARY TALENT PARTNERS ​— Freelance - Remote Talent Partner, ​October 2018- Present ◆ Match veterans, military spouses and Gold Star family members transitioning back into the civilian workspace ◆ Network and connect with candidates to mentor with career goals, interview coaching and job placement VEYO LOGISTICS — ​ Hartford, Connecticut (contract) Human Resources Coordinator, ​November 2017-February 2018 ◆ Manage daily operations of new Connecticut-based office with 120 employees ◆ Act as liaison and advocate for employee concerns and questions ◆ Assist hiring managers with sourcing, screening and scheduling candidates using Lever and other recruitment avenues ◆ Conduct new hire on-boarding and coordination of training ◆ Assist in all aspects of Performance Management for the office ◆ Manage local initial benefits administration PROPARK AMERICA — ​ Hartford, Connecticut Human Resources Generalist, ​September 2016-March 2017 ◆ Full-cycle benefits administrator including enrollments, COBRA, renewals, invoice reconciliation and servicing for 9 different major medical plans (2 of which are self-insured), 3 dental and vision plans and 5 supplemental insurance products for employee population of 3000 FTEs ◆ Perform monthly benefits reconciliation for all insurance products as well as run and analyze accounting reports for costs passed through to clients ◆ Insurance plan design, facilitate open enrollment ◆ Recruit for vacant exempt and non-exempt positions through active sourcing, resume screens and working with hiring managers across the United States using Indeed, LinkedIn and Fast Recruiting ATS ◆ Enforce Work Opportunity Tax Credit Program with ADP to ensure tax breaks for Propark of up to $9600 per eligible employee ◆ Train new field managers at Corporate Headquarters on benefits practices, on-boarding procedures and how to effectively coach employees ◆ Member of investigative team for the field for employees, managers, and workplace issues PRO UNLIMITED ONSITE AT CIGNA ​— Bloomfield, Connecticut Client Services Consultant, ​October 2015-January 2016 ◆ Partner with Cigna IT managers and range of IT staffing suppliers to fill open contingent worker positions in all of Cigna's active locations utilizing PRO's proprietary vendor management and recruitment system, WAND ◆ Meet with managers to train them on WAND and create relationships to ensure efficient service for recruiting needs ◆ Schedule on-site interviews with potential candidates and coach Cigna IT manager to format interview using best practices including open-ended questions and skill-based assessments to thoroughly review candidates ◆ Process all contracted worker agreements ("statement of work") from Cigna Supply Chain for large contracted IT works between four large strategic partners within 3 days according to the service level agreement with PRO ◆ Facilitate on-boarding process for new contingent workers including background checks, reference checks, payroll and tax information, as well as visa applications for international workers ◆ Responsible for following up with Cigna IT managers for feedback on contingent workers' performance at 45 days into assignment and at end of assignment, analyzes data and shares contingent worker performance feedback with suppliers to inform any areas of improvement that are needed to strengthen future candidate pool SCS DIRECT INC​ — Milford, Connecticut Human Resources Manager, ​ April 2014-July 2015 ◆ Recruit and onboard all full and part time employees across 4 locations using various methods of recruitment including college outreach ◆ Administer payroll and benefits including medical and 401k for employees across 4 locations including Colorado-based facility totaling 70 employees ◆ Coordinate yearly trainings for all employees and specialty trainings for managers including development opportunities ◆ Establish manager's roundtable meeting once a month for fostering of communication across departments at SCS ◆ Create employee handbook and train all employees on policy annually ◆ Conduct employee relation investigations in all areas of the company including sexual harassment, workplace violence and theft ◆ Assist in dissolution of one branch of business in September 2014 with 20 layoffs as well as helping file and manage unemployment claims Provide coaching for managers and employees as needed to promote a communicative and productive workplace Junior Buyer​, ​April 2012-April 2014 ◆ Manage stock and sales for Inc. 500’s 14th ​ ​ best in retail as one of the largest sellers on Amazon.com ◆ Autonomously regulate monthly spending of $250,000 for existing product lines using meticulous record-keeping ◆ Research sales leads and acquire new product lines through cold-calling or written communication ◆ Forecast sales and revenue through monthly evaluations of product lines ◆ Write product listings and applicable search terms to propel page traffic and drive sales ◆ Work closely with warehouse team to efficiently and accurately prepare inventory for Amazon ◆ Attend major trade shows to expand product base and knowledge of related industries. ◆ HOLIDAY INN EXPRESS— Branford, Connecticut Front Office Manager, ​September 2011-March 2012 ◆ Handled all recruitment, interviewing, and hiring for Front Desk staff ◆ Trained all new hires on standards and policies for International Hotel Group including OPERA Reservations Software ◆ Coordinated staff events including Christmas Party for approximately 50 employees ◆ Created knowledge base to ensure best Front Desk staff customer service ◆ Handled employee issues including discipline, conflicts, and professional development ◆ Managed confidential employee files including pay information EDUCATION STATE UNIVERSITY OF NEW YORK AT NEW PALTZ​ — New Paltz, New York Bachelor of Arts (BA) in Adolescent Education: English, 2009 GPA: 3.8/4.0 ORGANIZATIONS & RECOGNITIONS Member of Society of Human Resource Management (SHRM)​, ​ 2014-Present