Bridget Nelson
UX Designer | Passionate Storyteller | Marathoner
Boston, MA
www.bridgetnelson.co
www.linkedin.com/in/bridgetn/--
EXPERIENCE
TOOLS
User Experience Design Fellowship
General Assembly
SEPTEMBER 2018 - NOVEMBER 2018
10-week, 400+ hour hands-on intensive working through the different
processes of user experience design including Agile, Lean, and Iterative.
Projects included:
● ASICS RunKeeper: C
onducted in-depth user interviews to discover
running mindsets, goals, and behaviors to increase the first week
retention on the app and create new onboarding screens
● curds&co: Created an e-commerce section to a local cheese shop
through information architecture and card sorting to determine the
hierarchy of the site and how best to build the shopping pages. Through
user testing additional iterations were made to alleviate any confusion
the user faced
● MLB - Fenway App: B
uilt out a new feature on an existing MLB Ballpark
app for Fenway Park through user interviews, card sorting, and
sketching to determine how best to solve both user persona’s problem
of finding and ordering concessions and/or merchandise
Freelancer: Content and Social S
trategist
OCTOBER 2017 - PRESENT
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Worked with small business clients in the food and fitness industry:
cuds&co and Fiteeza
Craft brand engagement & content strategy with Instagram, Twitter,
and Facebook
Creates organic and sponsored content for digital platforms
Monitors interactions, reach, and likes across platforms
C Space
Consultant: Consumer Insights & Analytics
OCTOBER 2016 - JANUARY 2018
Associate Consultant
NOVEMBER 2014 - OCTOBER 2016
Associate
J ANUARY 2014 - NOVEMBER 2014
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Enabled clients to make real-time strategic business decisions by
distilling user feedback through storytelling and reporting
Designed dynamic research approaches for client success
Crafted engagement and email strategies for tracking metrics of login
rate, participation, and overall health of multiple communities
Facilitated and engaged with 2,500+ users daily across multiple client
accounts including: Michelin, Enterprise Holdings, and Keds
Led Culture Committee for Boston HQ
Managed in-home product tests with a $1B consumer electronics
client for a 100% completion rate
Led recruitment effort for FutureM and MITX panels on Gen Z, which
expanded C Space’s footprint in Gen Z acumen
Sketch
Invision
Axure
Marvel Pop
Buffer
Exact Target
SKILLS
Affinity Mapping
Personas
Sketching
Survey Drafting
User Research
User Journeys
Usability Testing
Wireframing
EDUCATION
Emerson College
Masters of Art, M.A.
Global Marketing
Communication & Advertising
Radford University
Bachelor of Science, B.S.
Corporate Communication,
Marketing Minor
INTERESTS
2018 Boston Marathoner
Btone Fitness Instructor
Coffee obsessed
Movie lover
Book Enthusiast
