Bryan Rey Lagos

BRYAN REY S. LAGOS General Virtual Assistant / Amazon Product Researcher Contact Number: - Email:-Address: Riverside Street, Barangay 76-A, Phase 1, SIR Village, Bucana, Davao City, Davao del Sur PROFILE SUMMARY A truly dedicated individual willing to be trained in a company that help utilize the skills and experience acquired from training. I have a positive approach in a busy environment and strong attention to detail. SKILLS • • • • • • • • MS Word, Excel, and PowerPoint Product Research Copy Writing Email Support Data Entry Customer Service Multitasker Detail Oriented EXPERIENCE Fair Trade Outsourcing Customer Service Representative January 2021 – May 2021 • Acted as customer service representative in a seasonal account. The main task is to help caller booked an appointment for a covid test and covid vaccine. • Answers queries and solve issues that has occurred during the caller’s appointment. • Process their billing and send to proper channels. • Trained in using Zendesk. TRAINING WM Cabardo Engineering and Consulting On the Job Training March 2019 – June 2019 • Engage on visiting site projects more often to know current status of the project and your working personnel. • Practice good decision making and have firm decision in giving jobs. • Helps manage people and conduct project estimates. • Learned the tools and advance software’s used in designing a building. • Provides a daily report, giving information how the team's project is progressing. • Good time management in handling projects to avoid delays. J3 TRAINERS AND CONSULTANTS, INC Construction Occupational Safety and Health (COSH) – Safety Officer 2 • The program is aimed at equipping participants with the necessary knowledge and skills in keeping the workplace healthful and safe. EDUCATION Elementary: Francisco Adlaon Learning Institute Panabo City, Davao del Norte Secondary: Saint Vincent Academy of Maragusan Maragusan, Davao de Oro Tertiary: Bachelor of Science in Civil Engineering (Undergraduate) University of Mindanao Matina, Davao City