Carla

Energetic and results-driven professional with more than 4 years of experience in Customer Service. Track record of conferring with customers by telephone or in person to provide them with information about products or services.
I have comprehensive knowledge of administrative and clerical procedures and systems such as word processing, managing files, and records, entering orders, processing quotes, purchase orders and sending invoices. I am reliable and driven, with strong time management and prioritization abilities. 

I am successful in working in a team environment, as well as independently. I have the ability to work under pressure and multi-task and to follow instructions and deliver quality results. I'm a quick study and can work with little to no supervision. I am proficient in CRM and ERP software.