Carmen Shay

Carmen L. Shay 1814 Thibodo Rd. Apt 203 Vista, Ca 92081 -- EDUCATION 08/2017-12/2017: Monterey Peninsula College Emergency Medical Technician Certificate 08/2007-04/2009: Lansing Community College Undergraduate Student 08/2002-05/2006: Potterville High School High School Diploma EMPLOYMENT 01/2019- Present Nanny Self Employed, San Diego, California Duties: Childcare and house manager services were provided for the family. This includes managing schedules, making meals , dishes, laundry, managing grocery list, grocery shopping, housekeeping, organizing and keeping detailed notes on feeding and nap schedule. 09/2018- 01/2019 Receptionist/ Administrative Assistant Biggs Harley-Davidson, San Marcos, California Duties: Complete daily tasks which include answering incoming calls and transferring calls to appropriate departments, communicate messages from customers to appropriate department or sales associate, answering emails, scheduling vendors for weekly events, assisting with projects as requested. 04/2018-09/2018 Nanny Self Employed, Fallbrook, California Duties: Childcare and house manager services were provided for the family. This included managing family schedules, running errands, managing grocery list and grocery shopping, cooking meals and housekeeping. 12/2017-04/2018 Garden Associate Walmart, Oceanside, California Duties: Customer service tasks, aesthetic maintenance of the assigned department, care of live plants, assessment of customer concerns with reporting to the Department Manager when appropriate, tabulation of customer orders, stocking products. 05/2017-12/2017 Garden Associate Walmart, Marina, California Duties: Customer service tasks were preformed including: tabulation of orders, organization/ bagging of purchased items, assisting customers during their shopping experience, reporting to managers in a timely fashion while also pursuing solutions for customers who experience dissatisfaction. 02/2017-04/2017 Residential Technician Residential Options Inc., Okemos, Michigan Duties: Assisting patients with disabilities in activities of daily living including: bathing, getting dressed, feeding, cooking, taking proper medications, laundry, light housekeeping, and providing companionship for the patients. 05/2016-10/2016 Server Red Robin Gourmet Burgers, Lansing, Michigan Duties: Accurate orders taken, and entrees served, assigned tasks were completed while managing time effectively, customer service skills were employed to enhance dining experience. 08/2012-02/2013 Legal Office Assistant James A. Shay Esq., Pinckney, Michigan Duties: Completed daily assigned tasks which included answering incoming calls, taking client messages, composing email and written notification, taking payments, organizing/ filing of legal documents, and office housekeeping tasks. 06/2009-05/2012 Nanny & Personal Assistant Self Employed, San Diego, California Duties: Child care, housekeeping, and personal errands were provided for families. This included care of infants and children having special needs, grocery shopping, errands, taking children to and from school and scheduled events, finding fun and educational activities for children, assisting with scheduling and planning of special events/ parties, assisting with small business tasks. 05/2009-11/2009 Server Boom Town Kitchen and Tap, Brighton, Michigan Duties: Accurate orders taken and entrees, table wine service, assisting with private parties, assigned tasks were preformed while managing time effectively, customer service skills were employed to ensure customers a pleasant dining experience. 12/2006-08/2008 Server Red Robin Gourmet Burgers Duties: Accurate orders taken and entrees were served, assigned tasks were completed while managing time effectively, assisting in large parties, customer service skills were employed to support a comfortable and productive work environment for coworkers and guests . LISCENCE AND CERTIFICATIONS 02/2017-02/2019 Certificate American Heart Association BLS Health Provider CPR and AED REFERANCES Excellent personal and professional references available upon request.