Categlory Gathoni Ng'ang'a

I am a customer service experience professional with 5+years of industry experience, highly skilled in providing exceptional support and resolving issues promptly. My excellent communication skills, attention to details and ability to empathize with customers have been instrumental in managing workload and navigating complex systems while maintaining composure under pressure. With this,I have attained notable customer satisfaction. My goal is to continue utilizing my expertise to deliver top-notch service that exceeds customer expectations, contributing to the success of any organization I work for.