Six Sigma Yellow Belt Certified; Ontrac Certified; over 5 years experience in Customer Service and Technical Support; more than 2 years experience in Data Entry, over 5 years experience as online freelancer. Other Skills and Competencies include verbal and written English proficiency, proficiency in Microsoft Word, Excel, PowerPoint, Google docs, knowledge in Trello, Helpscout. Keen to details, a fast learner. Problem Solving and Analytical Skills, Personnel Development, Operations Management and Strategic Planning.