I may not be a perfect agent but I am trainable and coachable. I have total 11 years work experience in a call center and 4 years experience as a freelancer .I handled financial and Telco account. In addition, I have an experience with Data entry, cold-calling, lead generation, sales, and telemarketing and appointment settings. I also do outbound and inbound calling, have an experience in collection, and have used different kinds of dialer (Ring Central,Vici Dialer, Skype, CRM, Xlite, etc…). I have experience making calls in the countries like USA, Canada, Australia and UK.In addition, I have an experience in drop shipping.