Cathyrine A. Digaynon

CATHYRINE A. DIGAYNON VIRTUAL ASSISTANT FOR ECOMMERCE/ BOOKKEEPER P R O FILE C A R EER SUMMA R Y I am YOUR Rockstar Virtual Assistant and I care about your business. Administrative Assistant June 2016 AB LEISURE EXPONENT, INC Maintain and organize office files Constantly update company's contact and mailing lists Sending daily income report Sort and distribute mails Answer Phone calls and greet client warmly S K I L LS Shopify Product Listing/ Customer Support Upload products to store correctly Readable, informative, and easy to read product description Providing helpful information Answering questions Responding to complaints Email Management / Calendar Management Organizing messages Helping you Inbox zero applying email filters and automations Creating events and Appointments in Google Calendar WordPress Management Familiarity with Admin Panel editing post embed videos moderating comments and users Social Media Management Managing accounts Facebooks, Instagram, Twitter Creating Appealing graphics using Canva Scheduling post using Buffer, Hootsuite C E R TIFICATIONS A N D T R A INING Online Accounting/ Bookkeeping FHMoms Online University January 19- February 19, 2020 QuickBooks Online Certification February 7, 2020 Virtual Assistant Bootcamp Online Course June 7, 2020 Virtual Assistant for E-commerce SHOPIFY DROP SHIPPING DUTCH STORE Excel work, product image editing, product listings, optimizing product lists, managing pricing and inventory, fulfilling orders, processing returns and exchanges Ensure customer satisfaction E D U CATIONAL B A C KGROUND University of Souteastern Philippines Bachelor of Science in Public Administration Year Graduated: 2016 H O W TO REACH M E Skype Id:-Email:-Addres: Tagum City, Philippines