Cesar Orlando Rocha Hurtado
Ermita Corazón de Jesús 2½ c. Sur
Nagarote, León
Teléfonos- /-
Email:-
Professional Experience
-LGMD Solutions
Customer Service Supervisor. Medical Billing agency for hospitals
And clinics in the state of Louisiana.
-SITEL
Customer Service Representative
Capital One
-Salvador Gomez Yanez
Sales Representative. Catholic Literature.
-Human Capital Outsourcing
Virtual Assistant for a Real Estate Office (Doherty Real Estate Group)
-ALMORI BPO Services
Costumer Service Specialist for Physicians Health Choice (MEDICARE Advantage Program).
Trainer for Physicians Health Choice.
Sales Consultant for Essilor of America (Integrated Retail)
-Christian Children’s Fund of Canada - CCFC
I worked translating internal documents such as Budgets, Action Plan for Projects and letters from sponsors to sponsored children and vice versa. Accompanied and assisted Sponsorship Officer on many of the tasks in the office and out on the field.
-Joyería Karen
I worked as the Administrator of the family business.
- Global Housing Foundation (Managua)
I worked as the President’s Assistant and the point of contact to the domestic entities during the absence of the President of the Foundation.
- Hotel Intercontinental Managua (Now Crowne Plaza)
I worked as a Receptionist in the front desk checking in guests.
- Continental Airlines ( Managua )
Airport Traffic Agent, Customer Service, Reservations, Baggage Department, Airport Training Coordinator and Ground Security Coordinator.
-AT&T (Managua)
Interpreter for Project’s Supervisor.
- NICA Airlines (Managua)
Airport Traffic Agent, Customer Service, Baggage Department & Reservations.
- The GAP (Beverly Hills, California)
Floor vendor for casual clothing.
- MANN THEATERS (Westwood, California)
Assistant Manager for a Movie theater.
ACADEMIC STUDIES
- Universidad Americana UAM, Managua
(Computer Science)
- Santa Monica College, Santa Monica, California.
(Pre-Law)
- University High School, Brentwood, California.
-James Monroe High School, Sepulveda, California.
- Nobel Jr. High School, Northridge, California.
- Centro Experimental de Educación Mexico, Managua.
(Primary and Secondary Education)
COURSES AND SEMINARS
Learning Through Play seminar (CCFC)
Integration of Team Work (Panamerican Consultants)
Creativity and Innovation (Panamerican Consulting Group)
Planning and Alignment Strategy ((Panamerican Consulting Group)
Accounting (Panamerican Consulting Group)
Assertive Communication (Panamerican Consulting Group)
Managing Changes (Panamerican Consulting Group)
Advanced Ticketing ATO
Customer Care Training (NICA Airlines)
Identifying False Immigration Documentation.
Identifying suspicious profile.
Identifying Dangerous Goods.
Serving Disabled Customer.
Human Relations (NICA Airlines and CCFC)
ATR Coordinator (Airport Training Coordinator)
LANGUAGES
Spanish: Read, Written and Spoken
English: Read, Written and Spoken
French: Basic knowledge.
PERSONAL REFERENCES
Dr. Osler Manuel Guillen Monterrubio
President
FUNDESONIC
Cell-
Wendy Salinas
Gerente de Alimentos y Bebidas
Holiday Inn Hotel Managua
Cell-
Rodolfo Jarquin
RJarquin Corredor de Seguros
Cell-
