Chad Anthony Paulsen

Chad Paulsen 2803 W 24th St Trailer 32 Kearney Ne US 68845 tel:- email:-Profile I am a dependable, hard working individual that works very well within a team. I enjoy innovation and learning new concepts, I am always open to change. Experience Night Auditor Hampton Inn 507 W Talmadge Rd Kearney, NE- May, 2014-present Responsibilities include: check-in/check-out of guests, filing of old and reprinting of new paperwork, preparing and submitting daily rates report, setting up of breakfast bar, guest billing issues, running of computer program to close out the business day(Night Audit). Corporate Customer Service (07/18/2013-05/1/2014) Principal Financial/Manpower 3025 College St. Grand Island, NE 68803 Hired by Manpower office:- In-bound phone customer service assisting customers with website logins and website access problems, also directing callers to the correct department as company directory. Extreme verification and security procedures involved. Trim Tech 03/2013-06/2013 West Pharmaceutical Services 923 W Railroad St Kearney, NE- Operated both manual and automatic presses specially designed to cut sheets or various different types of rubber stoppers, also processed paperwork such as work tickets and handwritten time cards according to machine for each product I processed. Was not quite able to reach their production standards on some, but not all of their products. Drive-thru January 2012-June 2013 McDonald's 715 2nd Ave. Kearney, NE- Took orders and cash at drive-thru window. Lots of work with the public, as well as an education in speed. Left to seek more advanced opportunities. CRA2 August 2007 - May 2012 Cabela’s Call Center 3600 Hwy 30 E Kearney, NE- Had been promoted twice. I started out as a regular phone sales representative, then was promoted to Cabela’s mid-level, then to their senior customer service Department (which was also considered entry-level management at the time). Assisting customers with order fulfillment, tracking of orders through various departments, product specifications, returns and exchanges, billing troubleshooting, customer concerns through all channels; retail, online, and phone-based catalog orders. CSR September 2004 - November 2005 The Connection 413 West Ave. Holdrege, NE- Worked as a telephone sales and customer service rep for multiple companies using several computer systems. Left for medical reasons Education Associate’s Of Applied Sciences August 1998 - August 2000 Central Community College Hastings, NE High School Diploma August 1995 - May 1998 Franklin High School Franklin, NE Skills With all my experience from radio to telephone customer service, I have developed formidable computer and communication skills. The ability to produce a friendly smile at will, and follow through on any duties bestowed upon me. References Shelley Anderson - Cabela’s-/- Gerri Washington – Principal Financial-/- Supervisor Kurtiss Nitz-